Unit Secretary-Medical Surgical/Telemetry

Unit Secretary

Location: Saratoga Hospital, 211 Church Street, Saratoga Springs, NY 12866

Employment Type: Full Time

Shift/Schedule: varied days, 7:00 AM - 7:30 PM; every-other weekend rotation

Department: Medical/Surgical/Hospice/Oncology

Salary Range: $17.79 - $26.65 hourly based on experience and qualifications

About Saratoga Hospital

At Saratoga Hospital, we’ve built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach—creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people.

About the Role

We’re looking for a dedicated Unit Secretary to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you’ll be a vital part of our team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment. The Unit Secretary facilitates and communicates unit processes in coordination with appropriate members of the healthcare team.

What You’ll Do

• Perform clerical and non-clerical duties, greeting and directing customers, accurately transcribe physician orders, schedule tests, enter charges, order supplies and other duties as assigned.
• Work with the Director and/or charge Nurse to facilitate efficient patient experience while coordinating patient admissions, discharges and transfers. Continuously seek opportunities to improve processes and support patient and staff satisfaction.
• Work with the Director to utilize multiple data sources to manage the four-hour collection and data input for the unit census decision support system.
• The Unit Secretary must demonstrate a commitment to a team approach, as evidenced by a supportive and positive attitude towards both internal and external customers.
• Use hospital systems and tools to document care and support operations

What You Bring

• High school diploma or GED equivalent required.
• Basic computer skills a must and a medical terminology certificate preferred.
• At least 2 years' experience working in a public-facing, customer service role is strongly preferred.
• Strong communication and teamwork skills.
• Commitment to providing patient-first, high-quality service.
• Comfort working in a fast-paced, collaborative environment.

Why Saratoga Hospital

• A caring, community-focused culture rooted in teamwork and trust
• Supportive leadership that invests in your development and well-being
• Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide.
• Opportunities to grow within the Albany Med Health System
• Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions

Our Commitment

We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you’re passionate about healthcare and community service—even if you don’t meet every qualification listed—we’d still love to hear from you.

How to Apply

Click the ‘apply’ button to submit your resume and complete our online application. Applications are reviewed on a rolling basis—apply today and discover what makes Saratoga Hospital a special place to grow your career.