Urgently Hiring: Medical Front Office Receptionist (Full-Time) – Cardiology & Podiatry Clinic

Job Overview
Our busy cardiology and podiatry specialty clinic is seeking a reliable and professional Medical Front Office Receptionist to join our team immediately. This position is ideal for someone who thrives in a fast-paced medical office and enjoys helping patients have a positive experience from the moment they walk in. The ideal candidate will possess excellent communication skills, and demonstrate a strong understanding of medical office operations. Your energetic approach will help ensure smooth clinic operations, foster positive patient experiences, and support the healthcare team in delivering outstanding care.

Duties

• Greet patients warmly upon arrival, ensuring a welcoming and professional front desk experience
• Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes
• Schedule patient appointments accurately using Athenahealth
• Manage multi-line phone systems with courteous phone etiquette, directing calls efficiently and professionally
• Collect and review patient documentation, including intake forms and medical records, ensuring completeness and accuracy
• Assist with medical billing procedures including CPT coding, ICD-10/ICD-9 coding, and Medicare claims processing
• Maintain organized filing systems for medical records, ensuring compliance with HIPAA regulations and health information management standards
• Support clinical staff by coordinating care plans and facilitating communication between patients and healthcare providers
• Handle clerical tasks such as data entry, and updating patient information using Google Suite
• Ensure all front desk activities adhere to HIPAA privacy standards and confidentiality protocols

Skills

• Strong knowledge of medical terminology, ICD-10/ICD-9 coding, CPT coding, and medical billing procedures
• Proficiency in EMR (Electronic Medical Records) Athenahealth,
• Experience with health information management software like Phreesia
• Excellent customer service skills with the ability to handle sensitive situations tactfully
• Bilingual abilities are highly desirable to serve diverse patient populations effectively
• Demonstrated experience in a medical office environment or clinic setting with administrative support responsibilities
• Familiarity with insurance verification processes and Medicare requirements
• Ability to review documentation thoroughly for accuracy and completeness

Join our team today if you’re passionate about making a difference in patients’ lives through exceptional front desk support! We value energetic professionals committed to delivering top-tier service while maintaining high standards of accuracy and confidentiality. This full-time position offers an engaging work environment where your skills will directly impact the quality of patient care.

Pay: $17.50 - $22.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person