The role involves establishing and maintaining positive customer relationships, ensuring timely and accurate delivery of goods, and achieving sales targets.
Key Responsibilities:
- Sales and Promotion:
- Actively promote and sell company products to existing and potential customers.
- Develop and maintain a customer base, building strong relationships to encourage repeat business.
- Implement sales strategies to achieve or exceed sales targets.
- Product Knowledge:
- Acquire in-depth knowledge of the products or services offered by the company.
- Effectively communicate product features, benefits, and unique selling points to customers.
- Order Processing:
- Receive and process customer orders accurately and efficiently.
- Ensure that orders are fulfilled in a timely manner and delivered to customers as per the agreed schedule.
- Delivery and Distribution:
- Safely operate the delivery van to transport products to customers.
- Plan delivery routes efficiently to optimize time and resources.
- Verify the accuracy of delivered products against the customer's order.
- Customer Service:
- Provide excellent customer service, addressing customer inquiries and resolving any issues or complaints.
- Collect and relay customer feedback to improve products or services.
- Documentation and Reporting:
- Maintain accurate records of sales, deliveries, and customer interactions.
- Submit regular reports on sales activities, achievements, and challenges.
- Stock Management:
- Monitor and manage inventory levels in the delivery van.
- Coordinate with the warehouse or logistics team to replenish stock as needed.
- Compliance and Safety:
- Adhere to all traffic and safety regulations while driving and delivering products.
- Ensure the van is properly maintained and report any issues promptly.
- Team Collaboration:
- Collaborate with the sales team, warehouse staff, and other departments to optimize overall business operations.
Qualifications and Skills:
- High school diploma or equivalent; additional education or training in sales is a plus.
- Proven experience in sales, preferably in a similar role.
- A valid driver's license with a clean driving record.
- Excellent communication and interpersonal skills.
- Strong organizational and time-management abilities.
- Familiarity with sales techniques and customer service principles.
- Physical fitness and ability to lift and carry heavy loads.
- Knowledge of the local area and its traffic patterns.
Job Type: Full-time
Pay: RO350.000 - RO400.000 per month