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▪ Take inbound calls to potential and existing customers and new customers for investments.
▪ Handle inbound calls and respond to customer inquiries in a professional and courteous manner.
▪ Maintain detailed records of calls, feedback, and follow-ups in Excel or CRM systems.
▪ Achieve daily and weekly calling targets as defined by the management.
▪ Identify customer needs and suggest suitable solutions.
▪ Follow up with prospects and ensure successful lead conversions.
▪ Coordinate with the sales and marketing teams to improve customer acquisition strategies.
▪ Ensure excellent customer satisfaction through prompt and clear communication.
▪ Maintain confidentiality and accuracy in customer and company data.
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