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Verifications Coordinator

Posting Details

Posting Details

Working Title
Verifications Coordinator

Position Number
01465A

Department
REGISTRAR'S OFFICE

Location
Norfolk, VA

Type of Position
Classified

Type of Job
Full Time

EEO Category
E Paraprofessionals

Job Description
Key duties include processing National Student Clearinghouse (NSC) verification requests, Collegiate Athletic Association (NCAA) eligibility verifications, ensuring compliance with the Family Educational Rights and Privacy Act (FERPA) and institutional policies, and managing transcript requests. This position is also responsible for preparing enrollment and good academic standing student verification forms and letters, completing in-school deferment forms, reconciling NSC reporting, maintaining student records, answering incoming calls and emails, and providing assistance to those coming into the office.

Type of Recruitment

Knowledge, skills and abilities
  • Considerable knowledge of the principles of higher education and/or state and federal degree program enrollment regulations.
  • Considerable knowledge of FERPA and NSC regulations and processes.
  • Considerable knowledge of university operational calendars and information flow regarding student records, biographical data and University policies and procedures.
  • Exceptional skill in reviewing credentials and issuing verification documents; conducting educational-based research analyses, identifying problem areas, coordinating complex activities in support of student enrollment services, and promoting and evaluating statewide policies and assigned educational programs.
  • Exceptional customer service skills in a student-centric environment.
  • Considerable skill in accuracy and attention to detail to respond and interact with diverse populations.
  • Excellent organizational, communication, and time management skills.
  • Ability to both work as part of a team and work autonomously when appropriate.
  • Ability to apply knowledge of specialized enrollment program areas.
  • Ability to learn essential aspects of a student information system(SIS).
  • Ability to use good judgment and discretion in handling sensitive issues.
  • Demonstrated ability to multi-task and not be hindered by frequent interruptions.
  • Ability to acknowledge errors in a timely and professional manner.

Special licenses, registration or certification
N/A

Education or training
N/A

Level and type of experience
  • Considerable experience performing independent action within guidelines.
  • Considerable experience interpreting and applying policies and procedures.
  • Considerable experience contacting the public; students; parents; schools; faculty; staff; financial institutions; national, state, and local organizations; and subject professionals to provide educational information and technical assistance.

Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)
None

Conditions of Employment
This position requires in-person reporting to an on-campus location.

Annual Salary/Hourly Rate
Salary range between $ - 50,000 to $55,000

Posting Detail Information

Job Requisition Number
S03281

Job Open To
General Public

Open Date
04/20/2026

Close Date

Open Until Filled
Yes

Special Instructions Summary
This position requires in-person reporting to an on-campus location.

Criminal Background Check
The final candidate is required to complete a criminal history check.

College Home Page

Department Home Page

Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.

Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at (757)683-3141.

Alternative Hiring Process
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process.

To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter.

To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155.

Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  • * Are you a former federal employee who was terminated from a position of employment with the federal government on or after January 1, 2025, due to a reduction in the federal budget or initiatives put in place by the federal Department of Government Efficiency?
    • Yes - If yes, please upload a copy of your Standard Form (SF-50)
    • No
  • * Do you now, or will you in the future, require sponsorship for an employment visa?
    • Yes
    • No

Applicant Documents

Required Documents
  • Resume
  • Cover Letter/Letter of Application
Optional Documents
  • Yellow Layoff Form
  • Blue Layoff Card
  • AHP Letter
  • Standard Form 50 (SF-50)

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