Veterinary Client Services - Billing & Medical Records AR

We're Hiring! Client Services – Billing & Medical Records
Garden State Veterinary Services (GSVS) is looking for a detail-loving, people-friendly pro to join our Specialty & Emergency Hospital in Woodbridge, NJ!

Who We Are
GSVS is a busy, multi-specialty practice with boarded experts in cardiology, surgery, neurology, internal medicine, radiology, and critical care—plus access to oncology, ophthalmology, dermatology, radiation therapy, and more.

Why You'll Love It Here
We're not your typical vet hospital. We believe great medicine starts with a supportive, fun, and collaborative team. You'll grow your skills, feel valued, and work in a fast-paced environment where people genuinely enjoy coming to work (and stay long-term!).

What You'll Do

• Manage accurate inpatient, discharge, employee, and external billing by auditing records, verifying charges, correcting discrepancies, and finalizing invoices
• Communicate with clients regarding estimates, deposits, billing updates, insurance claims, payment policies, balances, and financial concerns
• Oversee accounts receivable, including payment plans, collections, attorney referrals, and coordination with credit agencies, rescues, and donation organizations
• Ensure fees, product codes, and charges align with the Veritas fee schedule; identify and adjust inappropriate charges with leadership approval
• Coordinate crematorium services, external lab shipments, shipping accounts, and vendor billing; maintain logs and audit invoices for accuracy and timely payment
• Process insurance claims, follow up on payments, and document client wishes and outcomes
• Serve as primary contact for hospital email accounts and medical records, ensuring timely receipt, scanning, documentation, confidentiality, and proper record management
• Educate staff on charge entry and payment protocols while maintaining a professional and supportive client experience
• Oversee records retention and shredding processes

What We're Looking For

• Veterinary hospital experience (required)
• Billing experience (a plus!)
• Organized, upbeat, team-oriented communicator
• Honest, dependable, and ready to learn

Schedule

• Sunday – Thursday, 8:30AM – 5:30PM. Holidays (2 - 3 Major holidays requirement per year)
• Tuesday - Saturday, 8:30AM – 5:30PM. Holidays (2 - 3 Major holidays requirement per year)
• Friday - Monday, 8:30am - 7:30pm (2 - 3 Major holidays requirement per year)

Perks & Benefits

• Competitive pay
• Health, dental & vision (some plans 100% paid!)
• 401(k) with match
• Paid time off + parental leave
• Mental health support (Talkspace)
• Uniforms & pet care discounts
• Referral bonuses & more!

1200 Route 9, Woodbridge, NJ 07095

Sound like your kind of place? We'd love to meet you!