Veterinary Receptionist

Job Summary
We are seeking an enthusiastic and detail-oriented Veterinary Receptionist to join our dynamic veterinary team. In this vital role, you will be the friendly face and first point of contact for pet owners and their beloved animals. Your energetic approach will help create a welcoming environment, ensuring smooth daily operations while providing exceptional customer service. The ideal candidate will possess a strong passion for animal care, excellent communication skills, and the ability to handle multiple responsibilities with efficiency and positivity.

Responsibilities

• Greet clients and their pets warmly, establishing a positive first impression and ensuring a smooth check-in process
• Manage appointment scheduling, cancellations, and follow-ups to optimize clinic flow
• Handle medical collections accurately and efficiently, including processing payments and insurance claims
• Maintain detailed patient records using veterinary terminology and ensure confidentiality of sensitive information
• Assist with pet care activities such as kennel management, animal husbandry, and pet grooming when needed
• Support veterinary staff with laboratory experience tasks, including sample collection and basic testing procedures
• Facilitate animal handling and restraint during examinations or treatments, ensuring safety for both animals and staff
• Coordinate communication between pet owners and veterinary professionals regarding treatment plans or follow-up care
• Maintain cleanliness of reception area, treatment rooms, and kennel spaces using aseptic techniques when necessary
• Assist with animal catheterization procedures or other veterinary critical care activities under supervision when appropriate

Requirements

• Previous experience in veterinary clinics or animal care environments is highly preferred, including kennel experience and animal husbandry skills
• Knowledge of veterinary terminology, animal anatomy, restraint techniques, and pet care best practices
• Hands-on experience with dog handling, dog training, pet grooming, or pet grooming is a plus
• Familiarity with laboratory procedures related to veterinary medicine and medical collection processes
• Ability to perform animal catheterization or assist in veterinary critical care situations is advantageous
• Strong communication skills to interact effectively with clients and team members in a lively, professional manner
• Demonstrated organizational skills to manage multiple tasks efficiently in a fast-paced environment
• A proactive attitude with a passion for animals and commitment to providing compassionate care

Join our team to make a positive impact on pets’ lives while developing your skills in a vibrant, supportive setting!

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• Employee discount
• Paid time off

Work Location: In person