Veterinary Receptionist

Receptionist

Animal Medical Clinic of Gulf Gate is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission, expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees
• Professional development opportunities
• Employee pet discount because we know your pets are family, too.

Salary: $18 - $20 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: This is a full-time position averaging 38 hours per week, with shifts Monday–Friday from 8:00 AM – 5:30 PM and rotating Saturdays from 8:00 AM – 12:00 PM.

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist is required.
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Animal Medical Clinic of Gulf Gate

Voted as 2022's #1 Veterinary Clinic in Sarasota, we're focused on making sure our hospital has the right tools to allow our doctor and medical staff the ability to provide excellent service and care in addition to diagnostic and preventative services, our hospital is equipped with digital radiography, acupuncture, dental x-rays, in-house labs, cold laser therapy, and ultrasound.