Veterinary Receptionist

Job Overview
Join our dynamic veterinary team as a Veterinary Receptionist, where your energetic and positive attitude will be the first point of contact for pet owners and their beloved animals. In this vital role, you will facilitate smooth clinic operations by managing appointments, handling client communications, and supporting veterinary staff with administrative tasks. Your passion for animal care and exceptional customer service will help create a welcoming environment that reassures pet owners and promotes optimal animal health. This paid position offers an exciting opportunity to be part of a compassionate team dedicated to improving the lives of animals and their families.

Duties

• Greet clients warmly and efficiently manage check-in and check-out processes for appointments
• Schedule, confirm, and modify veterinary appointments using clinic management software
• Collect payments, process medical billing, and handle insurance documentation with accuracy
• Maintain detailed records of client interactions, medical histories, and treatment plans
• Communicate clearly with clients about pet care instructions, follow-up appointments, and laboratory results
• Assist veterinary staff with administrative tasks such as filing, data entry, and inventory management
• Support kennel operations by coordinating pet boarding logistics and ensuring proper animal handling protocols are followed

Skills

• Strong knowledge of veterinary terminology, animal anatomy, and pet care best practices
• Experience with medical collections, laboratory procedures, and aseptic techniques
• Ability to handle animals safely using restraint techniques; dog handling skills are essential
• Familiarity with animal husbandry, pet grooming, dog training, and pet grooming techniques
• Proficiency in laboratory experience related to veterinary critical care and animal catheterization procedures
• Excellent communication skills for interacting with pet owners and veterinary team members
• Knowledge of animal restraint methods, laboratory procedures, and equine experience is a plus

Join us if you’re passionate about animals, thrive in fast-paced environments, and want to make a difference in the lives of pets and their families!

Benefits:

• 401(k)
• Continuing education credits
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person