Veterinary Receptionist/Client Service Representative

Client Service Representative: South Hill Veterinary Hospital

South Hill Veterinary Hospital is a fast growing, progressive, AAHA accredited hospital. We have a full service, state of the art facility with a dedicated, long term core staff. We provide high quality veterinary care. We are passionate about animals and caring for their owners. Join our FUN, professional, fast paced veterinary team!

As our valued Client Service Representative, your job is critical to the hospital team. Customer service and client interaction is a #1 Priority! We are seeking highly qualified, positive, motivated, compassionate and proactive individuals.

CSR Duties:

• Providing “First Class” customer service
• Scheduling appointments and answering clients questions/concerns
• Educating clients on vaccines and pet care
• Strong communication and interpersonal skills
• Ability to effectively listen and assist clients with positive outcomes
• Invoicing and checking in/out clients
• Maintaining medical records
• Scanning, copying, faxing and other office duties as necessary

Client Service Representative Skills:

• Providing “First Class” customer service
• “Avimark” system a plus but not required
• Multi-tasking in a fast paced environment
• Friendly, compassionate, outgoing and professional in appearance, speaking and writing
• Able to work under pressure and high levels of stress
• Attention to detail
• Strong problem solving skills

Excellent personal veterinary care discounts, paid time off, dental insurance, holidays and more. Medical/Vision insurance for permanent Full-Time employees. We offer competitive pay depending on experience and skill level. Veterinary pharmacy and veterinary assisting a plus!! Required 2 years of customer service. Looking for a part-time person at this time approx. 20-32 hours a week. Will include afternoons/evenings until approx 7pm and one weekend day until approx 6pm. Flexible scheduling at times. We are open 7 days a week. If you are interested in joining our FUN, growing, multi-doctor veterinary practice please send resume to: Apply online through indeed. Please do not call.

Benefit Conditions:

• Waiting period may apply

Financial Duties:

• Processing payments

Work Remotely

• No

Job Type: Part-time

Pay: From $17.75 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Life insurance
• Paid time off
• Parental leave
• Retirement plan

Work Location: In person