Virtual Assistant (Administrative Support, Cold Calling, CRM & Marketing Support)

Virtual Assistant (Administrative Support, Cold Calling, CRM & Marketing Support)

About us:

YC Solutions is a progressive group of companies delivering integrated solutions across online education, Business Process Outsourcing, technology, and real estate. Through leading platforms such as Your Cloud Campus, NSOL, and Cloud REXPO, we support businesses and individuals with innovative, scalable services designed to drive measurable results. Since 2009, we have successfully partnered with thousands of clients primarily in the United States, building a strong reputation for excellence, reliability, and performance.

As part of our continued growth, we are seeking ambitious and talented professionals who are ready to make an impact. We offer a professional, growth-oriented environment, exposure to international markets, and meaningful career development opportunities. Join us and become part of a team that values innovation, collaboration, and long-term success.

Job Overview

We are seeking a highly organized, proactive, and tech-savvy Virtual Assistant for our US based clients with strong experience in cold calling, CRM management, social media marketing, and administrative support. The ideal candidate is confident communicating with clients, comfortable presenting over Zoom, and capable of managing multiple tools, platforms, and documentation processes efficiently.

This role requires someone who can combine sales support, marketing coordination, research, and transaction management into one seamless client experience.

Key Responsibilities

Administrative & Operational Support

• Manage calendars, appointments, and scheduling.
• Prepare contracts, agreements, and customer documentation.
• Organize digital files and maintain structured documentation systems.
• Assist with data entry and document processing.

Lead Generation, Client Communication & Cold Calling

• Communicate directly with clients to provide updates, schedule meetings, manage follow-ups, and present professionally during virtual meetings via Zoom.
• Generate and qualify leads, schedule appointments, and maintain accurate CRM records and activity reports.
• Conduct outbound cold calling on behalf of the client to prospect potential customers, introduce services, and create new business opportunities.

CRM Management

• Maintain and update CRM systems (such as HubSpot, Salesforce, Zoho CRM, etc.).
• Enter, organize, and track client data accurately.
• Create and manage pipelines, tasks, workflows, and automation.
• Generate performance reports and lead tracking summaries.

Social Media Marketing & Content Creation

• Create engaging content using Canva.
• Schedule and manage posts across social media platforms.
• Develop captions, hashtags, and basic marketing copy.
• Monitor engagement and respond to messages or comments professionally.
• Support branding consistency across all channels.

Research & Market Analysis

• Conduct online research for potential clients, industry trends, and competitors.
• Identify new business opportunities and partnership leads.
• Prepare research summaries and presentation-ready documents.

Client Communication & Zoom Presentations

• Communicate professionally via email, phone, and video conferencing tools such as Zoom.
• Present services confidently during virtual meetings.
• Prepare meeting agendas, notes, and follow-up documentation.
• Build and maintain positive client relationships.

Transaction Coordination

• Coordinate client transactions from initiation to completion.
• Track deadlines and ensure all documentation is completed on time.
• Communicate with stakeholders to ensure smooth processing.
• Maintain compliance and organized records.

Marketing Automation

• Set up email campaigns and automation sequences.
• Create landing pages or simple marketing funnels (if applicable).
• Track analytics and optimize campaigns for better engagement.

Required Skills & Qualifications

• Bachelor’s degree in any discipline.
• Excellent written and verbal communication skills in English.
• Proven experience as a Virtual Assistant or similar role.
• Strong cold calling and lead qualification experience.
• Experience with CRM systems.
• Proficiency in Canva.
• Confident in virtual meetings via Zoom.
• Strong organizational skills, attention to detail, and ability to work independently.

Preferred Qualifications

• Experience in sales support or transaction coordination.
• Familiarity with marketing automation and email marketing.
• Experience managing business social media accounts.

Salary & Benefits

• Competitive salary and fringe benefits.
• Paid Time off
• Comprehensive on the job trainings
• Professional Development
• Career Advancement
• Team Building Activities
• Innovative Work Environment
• Work-Life Balance
• Company trips
• Wellness Programs
• Performance based promotion

Office Hours: 09:00 PM to 06:00 AM (Monday to Friday)

Office Locations

This position is available at both locations:

Bahria Town Office: Bahria Town Phase-7

Head Office: Chandni Chowk, Rawalpindi.

Job Type: Full-time

Pay: From Rs80,000.00 per month

Application Question(s):

• Are you willing to work onsite?
• Are you willing to work in night shift?
• Are you comfortable with the job location?
• What is your current/last drawn salary?
• What is your expected salary?
• Please specify your notice period in days (If any)?
• How do you keep track of appointments, meetings, and important dates for clients?
• Have you ever talked to clients over the phone or Zoom? How do you make sure the conversation is professional?
• Are you familiar with using CRM software to update and track client information? Which ones have you used?
• Have you created social media posts or graphics using Canva?
• How would you help organize documents, emails, or files for a client to make things easier to find?

Education:

• Bachelor's (Preferred)

Experience:

• Adminstrative support, cold calling, social media marketing: 1 year (Preferred)

Language:

• English fluently (Preferred)

Work Location: In person