Virtual Assistant (CRM Experienced)

Position Overview

We are seeking a highly organized and proactive professional with mandatory CRM experience to join our team. The ideal candidate will play a key role in managing client relationships, supporting administrative operations, and contributing to lead generation efforts while ensuring smooth day-to-day business processes.

Key Responsibilities CRM Management (Mandatory)

• Maintain and manage the company’s CRM system by updating client information, leads, and follow-up activities
• Monitor client interactions, sales opportunities, and pipeline progress
• Ensure all CRM data remains accurate, structured, and up to date

Administrative & Operational Support

• Oversee daily workflow management and prioritize tasks effectively
• Maintain organized documentation, records, and structured data systems
• Support smooth coordination and execution of ongoing projects

Communication & Coordination

• Communicate professionally with clients and internal team members
• Coordinate with relevant stakeholders to ensure deadlines are met
• Manage client follow-ups and administrative correspondence efficiently

Lead Generation & Database Management

• Conduct market research and identify potential leads
• Maintain and regularly update lead databases
• Track lead engagement and monitor progress throughout the sales cycle

Tools & Design Expertise

• Utilize project management tools such as Trello, Asana, or Jira
• Demonstrate working knowledge of Canva and Adobe Photoshop
• Create high-quality marketing and visual materials when required

Google Workspace Proficiency

• Effectively use Google Docs, Sheets, Gmail, and Calendar
• Manage reports, schedules, and documentation in an organized manner

Time Management & Problem-Solving

• Handle multiple tasks while maintaining strong attention to detail
• Work independently and meet deadlines consistently
• Take a proactive approach in identifying and resolving operational challenges

Requirements

• Minimum 1 year of relevant experience (CRM experience is mandatory)
• Strong written and verbal communication skills
• Experience in administrative support and lead generation
• Proficiency in CRM systems and Google Workspace
• Basic design skills using Canva and Adobe Photoshop
• Availability to work evening shift (5:00 PM – 1:00 AM)

How to Apply

Interested candidates are encouraged to submit their updated resume to hr@nexus95.com or apply directly through Indeed.

Job Type: Full-time

Work Location: In person