Voip Engineer

Job Purpose & Accountabilities

• Proficient in setting up and configuring telephony platforms such as Asterisk, FreeSWITCH, or other industry-standard solutions.

• Deep understanding of telephony protocols (SIP, Sofia, etc.) and their applications.

• Ability to write AGIs (Asterisk Gateway Interface) and APIs to integrate with other systems.

• Experience with Call center custom deployment in Free SWITCH /Asterisk.

• Knowledge of call routing strategies, queue management, and reporting.

• Ability to integrate webphones into telephony systems using technologies like WebRTC.

• Experience in designing and implementing scalable telephony solutions to handle increasing call volumes.

• Knowledge of deployment strategies and best practices for telephony systems.

• Ability to deploy and manage telephony systems using containerized environments.

• Proficiency in scripting languages (Python, Bash) for automation and development tasks.

• Ability to write clean, efficient, and maintainable code.

• Provide technical support to users and other team members.

• Stay up-to-date with the latest trends and technologies in the telephony industry.

• Actively seek out opportunities for professional development.

• Deep knowledge of Cisco voice gateways.

• Provide technical support.

Qualifications, Skills, and Experience

• Bachelor's degree in Computer Science, Engineering, or a related field.

• Minimum 1 years of experience in telephony development.

• Strong understanding of telephony protocols, systems, and architectures.

• Experience with at least one telephony platform (Asterisk, FreeSWITCH, etc.).

• Proficiency in scripting languages (Python, Bash).

• Knowledge of containerization and orchestration tools.

• Excellent problem-solving and analytical skills.

• Ability to work independently and as part of a team.