VP/Manager, Collections

At TFCU, we welcome people of all backgrounds. We know that embracing a diverse team makes us a stronger and better organization. Here you can expect a professional workplace where all employees have the opportunity to feel seen, respected, valued and heard.

Tinker Federal Credit Union’s Collections department has an immediate opening for a VP/Manager, Collections! This is an exciting opportunity to join the largest and best credit union in Oklahoma! We offer competitive pay, a robust benefits package, a “smart casual dress code” and much more! We want you to work and grow at TFCU, so there will be many opportunities for professional development and growth through training and continued education. We value you at TFCU!

As a VP/Manager, Collections, you will be responsible for the following:

• Overseeing collection policies, liquidation procedures, and productivity levels for the Collections Department.
• Continually update parameters for collection efforts to ensure alignment with industry standards and regulatory requirements.
• Maintaining compliance with applicable acts, laws, and guidelines while providing innovative solutions to recover losses on secured and unsecured loans that have defaulted.
• Leading and developing the Collections team by setting clear performance goals, fostering accountability, and promoting a culture of continuous improvement.

Salary Range:
This is an exempt position. The starting salary is $161,544.49; however, actual placement within the range will be determined individually based on your experience relative to organizational needs and internal salary equity.

Schedule:
Normally works a weekday schedule, but may be required to work evenings, holidays, or weekends. May be required to travel overnight with or without notice. Could be subjected to on-call status.

Education/Experience:
A bachelor’s degree in business administration, accounting, finance or related field and eight years’ experience (four of which must be at the supervisory level) in in credit and collections, collateral remarketing/sales or auction experience are required. Applicable work experience and/or military experience may be substituted for education at the rate of two years of experience for one year of education. Applicable additional education levels or relevant but not required certifications may be eligible to satisfy minimum experience requirements.

Certificates, Licenses, Registrations:

• Auto sales license.
• Incumbent Bonding REQUIRED by TFCU’s chosen authority.
• Valid driver’s license, maintaining an acceptable Motor Vehicle Record.

Keys to success:
In order to be successful as a VP/Manager, Collections you must possess these qualifications:

• Demonstrates knowledge of courtroom procedures and legislation impacting collection activities.
• Possesses in-depth knowledge of the Bankruptcy Code, Uniform Commercial Code (UCC), Uniform Consumer Credit Code (UCCC), and the Bankruptcy Revision Act of 1994; as well as regulatory requirements under Reg. CC, Reg. B, and Reg. Z.
• Maintains comprehensive knowledge of the Equal Credit Opportunity Act, Fair Credit Reporting Act, Telephone Consumer Protection Act (TCPA), Fair Debt Collections Practices Act (FDCPA), and Unfair, Deceptive, or Abusive Acts or Practices (UDAAP); along with private mortgage insurance guidelines, Fannie Mae and Veterans Administration (VA) requirements, and the MORNET system.
• Understands collateral protection insurance policies and associated reporting requirements.
• Demonstrates ability to operate and maintain standard office equipment effectively.
• Possesses knowledge of Call Center Technology (inbound/outbound) and Auto Dialer systems; preference given to candidates with experience in these areas.

Tinker Federal Credit Union is an Equal Opportunity Employer and is committed to providing an environment free of harassment and discrimination. We celebrate the unique differences of our employees, and welcome people of all backgrounds. We do not discriminate on the basis of race, religion, color, national origin, sex, age, marital status veteran status, disability status, pregnancy status, parental status, political affiliation, or any other status protected by law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Talent Acquisition at careers@tinkerfcu.org.