Waiter /Waitress

Key Responsibilities

• Greeting and Seating Guests: Welcome customers upon arrival, escort them to their tables, and provide menus. Explain daily specials or promotions and answer initial questions about the restaurant or menu.
• Taking Orders: Listen carefully to customer orders, provide recommendations, and input orders accurately into the point-of-sale (POS) system. Relay any special dietary requirements or allergies to the kitchen.
• Serving Food and Beverages: Deliver food and drinks promptly and ensure that orders are accurate and meet presentation standards. Regularly check on tables to refill drinks and meet additional needs.
• Ensuring Guest Satisfaction: Monitor customer satisfaction throughout their meal, address complaints or issues gracefully, and provide solutions or escalate concerns to a manager when necessary.
• Processing Payments: Present the bill to guests, handle cash and credit card transactions accurately, and provide correct change or receipts.
• Maintaining Cleanliness: Keep the dining area clean and organized, including setting up, clearing, and resetting tables, as well as performing opening and closing duties.

Required Skills and Qualifications

• Customer Service Skills: Strong interpersonal skills to interact positively with guests and ensure a pleasant dining experience.
• Multitasking Ability: Capability to handle multiple tasks efficiently in a fast-paced environment.
• Attention to Detail: Ensure accuracy in taking orders and serving food.
• Physical Stamina: Ability to stand for long periods and carry heavy trays of food and drinks.
• Teamwork: Collaborate effectively with kitchen staff and other waitstaff to ensure smooth service.

Job Type: Full-time

Pay: From QAR1,800.00 per month