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  • Knows and uses the service guidelines by the brand guideline.
  • Prompt, and courteous greeting of customers
  • Assists the Head Waiter in taking orders
  • Deliver food to customers on the table in an accurate and timely manner
  • Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations
  • Follow sequence of service standards as per brand guidelines
  • Have a complete and thorough knowledge of all menu items in order to be able to describe and make suggestive selling to customers
  • Ensure food quality and consistency is delivered at all times
  • Manage the set up and close down of tables within section
  • Ensure tables are turned around and ready with minimal delay
  • Maintain cleanliness and hygiene standards
  • Ensure the cleanliness and refilling of condiment sets and napkin containers
  • Keeps all workstations and equipment as clean as possible at all times
  • Attend all regular departmental briefings and contribute to an open communication within the assigned team
  • Performs other duties pertinent to this job as assigned.

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