Job Title: Experienced Waitress
Job Summary: We are looking for highly skilled and customer-focused Waitresses who are fluent in English, and proficient in either English or Arabic. The successful candidates will be responsible for providing outstanding service to our diverse clientele, ensuring a pleasant and efficient dining experience. This role requires a professional demeanor, excellent communication skills, and a genuine passion for hospitality.
Key Responsibilities:
- Warmly greet guests and guide them through the menu offerings, including daily specials.
- Accurately take food and beverage orders, noting any special requests or dietary restrictions.
- Serve food and beverages efficiently and professionally, ensuring proper presentation and timing.
- Anticipate guests' needs and respond promptly to inquiries and requests.
- Maintain a clean, organized, and inviting dining area at all times.
- Process payments accurately and efficiently.
- Collaborate effectively with kitchen staff and other team members to ensure smooth service operations.
- Handle guest complaints or concerns with professionalism and escalate issues to management when necessary.
- Adhere to all food safety and hygiene standards.
- Promote a positive and welcoming atmosphere for all guests and colleagues.
Qualifications:
- Experience: Minimum of 2-3 years of proven experience as a Waitress or Server in a fast-paced restaurant, café, or hotel environment.
- Age: Must be 35 years old or younger at the time of application.
- Language Skills:
- Fluency in English is essential.
- Documentation:
- Must possess a valid Qatar ID (QID).
- Must hold a valid Food Handler's Certificate (FHC) from Qatar.
- Skills & Attributes:
- Excellent communication and interpersonal skills.
- A genuine passion for customer service and hospitality.
- Ability to work efficiently under pressure and in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Professional appearance and a positive, friendly attitude.
- Ability to work flexible shifts, including evenings, weekends, and public holidays.
Job Types: Temporary, Contract
Contract length: 6 months