Warehouse Assistant

Job description:

RESPONSIBILITIES:

Be the order management champion: Coordinate with partner vendors/sellers & Courier Companies to ensure that all orders reach customers safely and on time.

Follow up on calls & email with partner vendors/sellers for delayed orders

Coordinate with our delivery partners over email & phone to ensure smooth order delivery

In the case of delays/cancellations/damage, escalate the issue to customer support team so that the customer can be informed of the same.

Help our Partner Brands improve order processing & product quality by relaying quality feedback and escalating performance issues

JOB DESCRIPTION:

Sending Pick Tickets to the warehouse for shipping.

Warehouse coordination on phone & emails.

Invoicing, Credit Memo & Return Authorization.

Coordination between Logistics partner, Sales Rep, Owner(s) and others.

Inventory Management.

Work Timing (No Rotation Mon to Sat) 9.00 AM to 7.00 PM.

DESIRED CANDIDATE PROFILE:

Prior experience of handling order processing/supply chain management cycle for major INDIAN retailers like Amazon, Flipkart, Snapdeal, etc. would be a big added advantage.

Must have excellent knowledge of EXCEL.

Very good understanding of English.

Good English is written and oral skills.

Ability to multi-task and eye for details.

Ability to handle pressure and tight deadlines.

Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

• Provident Fund

Work Location: In person