Weekend HVAC Dispatcher

Shorter Work Week. Higher Pay. Better Work Environment.

Looking for a 4-day work week with higher pay and a company that actually values you?

Tired of feeling unappreciated, overworked, or stuck in a negative work environment?

At Coast to Coast Heating & Air, we’ve built a company where people enjoy coming to work. We deliver top-tier service while creating a positive, rewarding, and high-performance environment for our team.

We are currently hiring Weekend HVAC Dispatchers who are motivated, organized, and ready to grow with a company that does things the right way.

No HVAC experience? No problem.
We are willing to train the right person with the right attitude.

Why You Should Join Our Team

• Above-industry compensation (higher pay for weekend shift)
• 4-day work week (Friday–Monday)
• 3 days off every week (Tuesday–Thursday)
• Bonus opportunities to increase your income
• Above-average PTO and paid holidays
• Health, dental, and vision insurance
• Additional voluntary benefits available
• Family-owned company (no corporate bureaucracy)
• Fun, high-performing team culture
• Leadership that genuinely cares about your success and growth

We believe our employees are the most important part of our business, and we are constantly improving our company to better support our team.

What Makes Us Different

We are an ethical company in an industry that often gets it wrong.

We:

• Always put the customer first
• Do the right thing—even when it’s not the most profitable option
• Deliver consistent 5-star service
• Treat our customers and employees with respect

If you value integrity and high standards, you’ll fit right in.

Schedule

• Friday through Monday
• Extended daily hours (longer shifts for a shorter work week)
• Consistent, predictable schedule

This role is ideal for someone who wants more consecutive days off and higher earning potential.

Key Responsibilities

• Answer incoming calls and assist customers professionally
• Gather customer information and schedule:
• Service calls
• Maintenance visits
• Estimate appointments
• Optimize technician schedules and routes to reduce drive time
• Dispatch technicians and ensure on-time arrivals
• Communicate with technicians throughout the day
• Confirm upcoming appointments
• Contact new leads immediately and convert opportunities
• Call customers to schedule upcoming maintenance visits
• Perform follow-up “happy calls” after service to ensure satisfaction
• Handle customer concerns and resolve issues professionally
• Input and update customer information in dispatching software
• Manage maintenance agreements and memberships
• Order parts and coordinate job logistics
• Perform basic administrative and clerical tasks
• Participate in on-call rotation and handle after-hours calls when scheduled

Qualifications

• Positive attitude and strong work ethic
• Highly organized and detail-oriented
• Strong communication and customer service skills
• Ability to multitask in a fast-paced environment
• Basic computer skills (Apple/Mac familiarity preferred)
• Ability to quickly learn dispatching software
• Team-oriented with a problem-solving mindset

Requirements:

• Clean background (no criminal history)
• Must pass drug screening

HVAC or dispatch experience is preferred but not required. We will train the right candidate.

Growth Opportunities

• Senior Dispatcher
• Office Manager
• Operations Coordinator

Our Commitment to You

At Coast to Coast Heating & Air:

• You will be valued
• You will be supported
• You will be compensated well
• You will have a schedule that allows for a better work/life balance

Apply Now

This is a premium weekend shift position with limited availability.

If you’re ready to earn more, work fewer days, and join a company that truly values its team, apply today.

Job Type: Full-time

Pay: $45,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Application Question(s):

• Are you willing to undergo a background check?
• Are you willing to take a drug test?

Education:

• High school or equivalent (Preferred)

Experience:

• Dispatching: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location: Hybrid remote in Ocala, FL 34471