Job Purpose:
The Welfare & Event Coordinator is responsible for enhancing employee well-being, engagement, and satisfaction across the hospitality group. The role involves designing and implementing welfare programs, coordinating staff recognition initiatives, and organizing internal events to foster a positive and motivated work environment aligned with the company’s culture and service standards.
Key Responsibilities: Employee Welfare Coordination
- Plan, implement, and monitor welfare programs to support staff health, morale, and professional growth.
- Serve as a confidential point of contact for employee concerns, grievances, and suggestions.
- Organize wellness initiatives such as health check-ups, recreational activities, and stress management sessions.
- Coordinate recognition programs, including employee of the month, long-service awards, birthdays, and team achievements.
- Maintain welfare records and prepare reports on program effectiveness.
- Ensure compliance with company policies, labor laws, and workplace safety standards.
- Promote teamwork, inclusivity, and a positive workplace culture across multiple hospitality units.
Event Coordination
- Plan, organize, and execute internal events, including annual functions, team-building activities, seasonal celebrations, and staff engagement programs.
- Support HR and operational departments in coordinating corporate, promotional, or community-related events when required.
- Manage event budgets, logistics, vendor coordination, and timelines.
- Design creative event concepts that align with the hospitality group’s brand values and culture.
- Communicate event details effectively to all employees and gather post-event feedback for continuous improvement.
Employee Engagement & Communication
- Conduct surveys and feedback sessions to assess employee satisfaction and engagement.
- Support onboarding and induction programs by introducing staff to welfare initiatives and engagement opportunities.
- Collaborate with department heads to identify engagement gaps and implement morale-boosting strategies.
Qualifications and Experience:
- Bachelor’s degree in Human Resources, Hospitality Management, Business Administration, Psychology, or Event Management.
- 2–4 years of experience in HR, employee welfare, or event coordination within hospitality or service industries.
- Strong interpersonal, communication, and organizational skills.
- Creative, detail-oriented, and capable of handling multiple tasks simultaneously.
- Flexibility to work on weekends or public holidays when events are scheduled.
Key Skills:
- Employee welfare and engagement program management
- Event planning and execution
- Vendor management and budgeting
- Communication, teamwork, and relationship-building
- Problem-solving and conflict resolution
- Creativity and initiative
Job Types: Full-time, Contract
Experience:
- hospitality : 10 years (Required)