We’re Hiring: Customer Support Specialist

Key Responsibilities

• Promote and sell e-books through online platforms such as Amazon Kindle, Shopify, social media, and other digital marketplaces
• Identify and target potential customers through digital marketing and outreach strategies
• Manage product listings, descriptions, pricing, and promotions
• Respond to customer inquiries and provide professional support to ensure customer satisfaction
• Track sales performance and provide regular reports and insights
• Collaborate with marketing and content teams to optimize campaigns and conversions
• Stay updated on market trends, customer preferences, and competitor activity

Required Skills & Qualifications

• Proven experience in digital sales, online selling, or e-commerce (preferred)
• Strong communication and persuasion skills
• Familiarity with online marketplaces and social media platforms
• Basic understanding of digital marketing and customer acquisition strategies
• Self-motivated, goal-oriented, and able to work independently
• Basic computer skills and proficiency in MS Office / Google Workspace

Preferred Qualifications

• Experience selling digital products or e-books
• Knowledge of SEO, paid ads, or affiliate marketing
• Understanding of international digital markets

What We Offer

• Competitive commission or salary-based structure
• Flexible working environment
• Opportunity to grow with a digital-focused business
• Performance-based incentives

Job Type: Full-time

Pay: Rs50,000.00 - Rs80,000.00 per month

Work Location: In person