Workplace Manager - USDS

Global Operations

Workplace Manager - USDS

Location
:

Seattle

Employment Type
:

Regular

Job Code
:

A07408

Responsibilities

Team Intro:
The Workplace Team manages all daily office administration including facilities maintenance, space management, food & beverage programs, shipping logistics, and company sponsored event programming. Our mission is to deliver a best-in-class workplace experience that promotes belonging & inclusivity while optimizing workplace efficiency & productivity, enabling the organization to achieve its business goals.

The USDS Workplace Services team is looking for a Workplace Manager to join our team! This role will sit within our Enterprise Services team and reports directly into the Regional Workplace Manager. This person will lead our local Workplace team and oversee onsite office operations. This role will partner closely with Real Estate, Human Resources, EHS, Procurement, Finance, Security, IT and other key business leaders to provide workplace services and programs that exemplifies our culture and values. This is the role for you if you are passionate about cross-functional collaboration, working globally, and organizing important information.

In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows an on-site work schedule that requires employees to work in the office 5 days a week, or as directed by their manager/department. We regularly review our work model, and the specific requirements may change at any time.

Responsibilities:

• Ensure all sites within the prescribed portfolio are managed and maintained to a high standard and in compliance with local, global and regional policies and guidelines.
• Lead a team of Workplace Coordinators and Workplace Assistants in ensuring the workplace experience supports the company's mission & values, while ensuring business deadlines and performance metrics are achieved.
• Partner with Workplace Services peers to seamlessly deliver new office spaces, expansions and other facilities projects, including furniture procurement, facility installs and move management.
• Oversight and management of site office administration, IFM service delivery, Workplace Experience, and Food and Beverage programs within the agreed SLAs and compliance standards.
• Participate in continuous improvement initiatives across all lines of business with the Workplace Services organization.
• Build department policies and procedures, complying with International Health and Safety Standards.
• Manage and assists with the development of annual operating and capital budgets, financial variance tracking, and operations expenses management.
• Work with various cross-functional teams to develop creative solutions and programs to address ever-changing business and employee needs.
• Conduct regular, formal site condition inspections and work closely with responsible parties to ensure any deficiencies identified are resolved.
• Drive innovation and continuous improvement of people, systems, and processes.
• Support the Regional Workplace Manager in the development of business strategy in line with current and emerging needs.

Qualifications

Minimum Qualifications:

• 4+ years previous experience in Facilities Management / Workplace Experience or in a related field
• Bachelors or equivalent years of experience
• Excellent organizational skills and attention to detail along with Excellent communication and interpersonal skills, and the ability to work with internal and external stakeholders
• Great communicator and always thinking about the employee’s workplace needs with Extreme attention to detail, and desire to ensure office safety and morale
• Ability to work quickly and efficiently against strict deadlines while displaying a demonstrated ability to work collaboratively across departments and levels within a complex organization
• Knowledge of how to create TikTok content to bring workplace tutorials to life
• Genuinely care about a great workplace experience and environment for all staff and guests

Preferred Qualification(s):

• 5+ years previous experience in Facilities Management / Workplace Experience or in a related field

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $77969 - $97112 annually.

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Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

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Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

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The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

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For Los Angeles County (unincorporated) Candidates:
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Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

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1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

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2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

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3. Exercising sound judgment.

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About USDS

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

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Data Security Statement

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This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.

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Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

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We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

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Diversity & Inclusion

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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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USDS Reasonable Accommodation

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at

https://tinyurl.com/USDS-RA