Qureos Mentor

Servtech Technical Services llc

About the RoleWe are looking for a Customer Service who is fluent in Chinese (Mandarin) and English to support our customers, handle inquiries, and ensure a smooth experience across all communication channels.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, chat, and messaging apps in Chinese and English</li><li>Provide accurate product / service information and resolve issues in a timely manner</li><li>Handle complaints professionally and follow up until resolution</li><li>Record all customer interactions in the system (CRM / ticketing tool)</li><li>Coordinate with internal teams (sales, operations, technical, etc.) to solve customer problems</li><li>Assist with translations (Chinese &harr; English) for customers or internal documents when needed</li><li>Escalate complex issues to the relevant team or manager</li><li>Collect customer feedback and share improvement suggestions</li><li>Maintain a polite, patient, and professional tone in all communication</li></ul>Requirements<ul><li>Fluent in Chinese (Mandarin) &ndash; written and spoken</li><li>Good English &ndash; written and spoken</li><li>Previous experience in customer service, call center, front office, or support role (preferred but not always required if skills are strong)</li><li>Strong communication and listening skills</li><li>Able to stay calm and professional with difficult or upset customers</li><li>Basic computer skills: email, chat tools, CRM or ticketing systems (or ability to learn fast)</li><li>Strong sense of responsibility and attention to detail</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthWork Location: Remote

Customer Service Chinese (Mandarin) spoken

Job Summary:As a Mid level UI/UX Designer to create engaging and user-friendly digital experiences. The ideal candidate should have a foundational understanding of user experience principles, wireframing, and prototyping, with some hands-on experience in designing for web and mobile applications. This role involves working closely with senior designers, developers, and product managers to improve digital interfaces and enhance overall user satisfaction.Key Responsibilities:<ul><li>Design user-friendly interfaces for web and mobile applications.</li><li>Create wireframes, prototypes, and UI designs that align with business and user needs.</li><li>Conduct user research, gather feedback, and implement improvements in design.</li><li>Collaborate with developers to ensure seamless UI/UX implementation.</li><li>Maintain consistency in visual style and branding across digital products.</li><li>Assist in usability testing and analyze results to refine design solutions.</li><li>Stay updated with UI/UX trends, tools, and best practices.</li><li>Work with product and marketing teams to enhance customer engagement through design.</li></ul>Skills and Knowledge Required:<ul><li>Strong understanding of UI/UX principles, design thinking, and usability best practices.</li><li>Experience in wireframing, prototyping, and designing user interfaces.</li><li>Basic knowledge of user research and testing methodologies.</li><li>Familiarity with responsive and mobile-first design concepts.</li><li>Good communication and collaboration skills.</li><li>Ability to take feedback and iterate designs accordingly.</li></ul>Minimum Qualifications:<ul><li>Bachelor&rsquo;s degree in UI/UX Design, Graphic Design, Human-Computer Interaction, or a related field.</li><li>A strong portfolio showcasing UI/UX projects.</li></ul>Experience:<ul><li>3-4 years of experience in UI/UX design (internships or freelance projects are acceptable).</li></ul>Key Focus Areas:<ul><li>Creating wireframes, mockups, and interactive prototypes.</li><li>Enhancing user experience based on research and usability testing.</li><li>Collaborating with developers and stakeholders for seamless implementation.</li><li>Improving the aesthetics and usability of digital products.</li></ul>Tools &amp; Software:<ul><li>Required: Figma, Adobe XD, Sketch.</li><li>Preferred: Photoshop, Illustrator, InVision, Basic HTML &amp; CSS knowledge.</li></ul>Other Recruitment Information:<ul><li>Competitive salary based on experience.</li><li>Full-time role with opportunities for skill enhancement and career growth.</li><li>A dynamic and innovative work environment.</li><li>Exposure to real-world projects and mentorship from senior designers.</li></ul>Job Type: Full-time

UI/UX Designer

Job SummaryWe are seeking a highly motivated and technically skilled Instrumentation Sales Engineer to join our growing team. The ideal candidate will have a strong background in industrial instrumentation, process control systems, and technical sales. You will be responsible for identifying new business opportunities, managing client relationships, and providing expert technical solutions to meet customer needs in industries such as oil &amp; gas, power generation, water treatment, and manufacturing.Key Responsibilities<ul><li>Develop and execute sales strategies to achieve revenue targets in assigned regions or accounts.</li><li>Identify and pursue new business opportunities within the instrumentation and control systems market.</li><li>Prepare and deliver technical presentations, product demonstrations, and proposals tailored to customer requirements.</li><li>Understand client applications, specifications, and challenges to recommend appropriate instrumentation solutions (e.g., transmitters, sensors, valves, flow meters, control systems, etc.).</li><li>Coordinate with internal engineering, procurement, and service teams to ensure project success and customer satisfaction.</li><li>Prepare commercial offers, quotations, and tenders in line with company policies.</li><li>Maintain and expand relationships with existing clients while identifying upselling or cross-selling opportunities.</li><li>Conduct site visits and surveys to assess instrumentation requirements and system integration possibilities.</li><li>Stay updated on market trends, competitors, and new technologies in instrumentation and automation.</li><li>Prepare weekly/monthly sales reports and forecasts for management review.</li></ul>Qualifications &amp; Skills<ul><li>Education: Bachelor&rsquo;s Degree / Diploma in Instrumentation &amp; Control, Electrical, Electronics, or related engineering field.</li><li>Experience: 2&ndash;5 years of experience in instrumentation sales, preferably in industrial or process sectors.</li><li>Strong understanding of instrumentation products &mdash; pressure, temperature, level, flow, analytical instruments, and control valves.</li><li>Excellent communication and negotiation skills with a customer-centric mindset.</li><li>Ability to interpret technical drawings, P&amp;IDs, and data sheets.</li><li>Proficiency in MS Office, CRM tools, and quotation software.</li><li>UAE driving license (preferred).</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

Sales Engineer

Job SummaryThe Government Relations and Regulatory Affairs Specialist ensures the company operates in full compliance with UAE laws, handles all licensing and regulatory requirements, coordinates with government authorities, and enforces safety standards across sites and vehicles. The role demands strict discipline, accuracy, and continuous monitoring of regulatory changes.Key Responsibilities1. Government Relations, Licensing &amp; Legal Compliance<ul><li>Process and manage all visa, work permit, residency, immigration, and MOHRE transactions.</li><li>Renew and update trade licenses, establishment cards, and tenancy contracts.</li><li>Maintain complete records for all employee documents and regulatory renewals.</li><li>Track and implement changes in UAE labor and immigration regulations.</li><li>Ensure all permits, certificates, and compliance documents remain valid.</li></ul>2. Health &amp; Safety Oversight<ul><li>Enforce mandatory PPE usage across all employees.</li><li>Conduct safety inspections and ensure hazard-free worksites.</li><li>Ensure proper use and maintenance of tools and equipment.</li><li>Enforce reporting of hazards, near-misses, and incidents.</li><li>Monitor completion of safety training and emergency preparedness.</li></ul>3. Vehicle &amp; Site Safety<ul><li>Perform routine inspections of company vehicles (brakes, lights, tires, load securing, etc.).</li><li>Ensure only authorized, licensed drivers operate company vehicles.</li><li>Control vehicle access, site movement, and safe parking.</li><li>Monitor vehicle cleanliness and maintenance and issue NCRs when required.</li><li>Investigate vehicle-related incidents and enforce corrective actions.</li></ul>Mandatory RequirementDriving License (Compulsory)<ul><li>Valid UAE Driving License is mandatory for this role.</li><li>Daily responsibilities require frequent travel to government departments, sites, workshops, and offices.</li><li>Candidate must be fully capable of operating company vehicles safely and professionally.</li></ul>Skills &amp; Qualifications<ul><li>Strong knowledge of UAE government procedures (MOHRE, Immigration, DED, Tasheel, etc.).</li><li>Experience in regulatory affairs, licensing, and government liaison work.</li><li>Solid understanding of HSE rules and vehicle/site safety practices.</li><li>Strong communication and documentation skills.</li><li>Ability to manage deadlines, compliance schedules, and high-volume tasks.</li><li>Valid UAE Driving License &ndash; Mandatory.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

Join Servtech Technical Services llc and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Servtech Technical Services llc

ABOUT_COMPANY

Customer Service Chinese (Mandarin) spoken

UI/UX Designer

Sales Engineer

PRO