Account Executive

Responsible for managing inbound requests, handling client communications, and ensuring
smooth order execution for corporate accounts. This role will play a key part in enhancing
operational efficiency, maintaining client satisfaction, and driving seamless coordination
between sales, operations, Supply chain and finance
RESPONSIBILITIES

• Client Communication & Inbound Requests:
• o Respond to all incoming calls and emails from corporate clients.
• o Handle inquiries, requests, and complaints professionally and efficiently.
• o Act as the first point of contact for corporate orders.
• Quotations & Order Management:
• o Prepare and send quotations based on client requirements.
• o Ensure timely follow-ups on quotations and close deals efficiently.
• o Process and track corporate orders, ensuring smooth execution from order
• confirmation to delivery.
• Operational Coordination:
• o Work closely with operations and supply chain teams to ensure accurate and
• timely order fulfillment.
• o Monitor order flow and proactively resolve any operational bottlenecks.
• o Coordinate with the finance team on invoices and support in payment
• tracking.
• Client Relationship Management:
• o Maintain strong relationships with corporate clients to ensure repeat
• business.
• o Address client concerns promptly and escalate issues when necessary.
• o Ensure customer satisfaction through seamless service delivery.
• Process Enhancement & Reporting:
• o Identify areas for operational improvements and suggest enhancements.
• o Maintain accurate records of client communications, orders, and quotations.
• o Provide weekly reports on inbound requests, order status, Invoicing status
• and client feedback.
  
  
  

REQUIREMENTS

• Bachelor’s degree in business, Marketing, or a related field
• Effective communication and interpersonal abilities. - Ability to handle multiple tasks and prioritize effectively. -Proactive problem-solving abilities.