Account Manager

Croda is a FTSE100 organisation focused on our purpose of Smart Science to Improve Lives™ . With a market capitalisation of ~£6 billion and nearly 6,000 employees globally, our smart science is found in products that touch our lives every day. As the name behind some of the world’s most successful brands, we are developing innovative and sustainable ingredients that provide vital functionality to the Consumer Care markets .

As we continue to deliver cutting-edge technology and new ideas, we are looking for an Account Manager– Consumer Care to join our organisation within Black Sea & Med region.

Reporting into the Sector Sales Manager of our Consumer Care business, you will play a pioneer role for our continues growth and enhancing our customer satisfaction in the business

Who We’re Looking For:

At Croda, we believe our people are the heart of our success. We are committed to fostering an environment where you can grow, make a meaningful impact, and thrive.

• Bachelor’s or Master’s degree in Chemistry, Chemical Engineering or related fields,
• Fluent in Turkish, advanced in English
• Proven experience in the specialty chemical sales field, preferable in consumer care ingredients market.
• Ability to communicate on a technical level (cooperation with R&D departments) as well as negotiation skills (cooperation with purchasing departments).
• Have a strong selling skills, commercially aware with a growth mindset,
• Good knowledge of customers, competition, and an existing customer network in Turkiye will be an ideal.
• A results-driven mindset with the ability to meet and exceed targets.
• Ability to work independently and as part of a team.
• Strong communication, presentation skills,
• Good organizational & time management skills – able to prioritize work.
• Strong customer focus, adaptability to changing market conditions.

What You’ll Be Doing:

• Be part of a team that values diversity, sustainability, and continuous innovation, where your ideas and contributions matter.
• Manage sales and business development activities and customer relationships to ensure sales targets are achieved,
• Maintain and develop relationship with customers via frequent direct contacts and establish new business relationships with prospects,
• Promote Croda’s products and solutions within the region and coordinate projects and development work with customers.
• Liaise with all necessary Croda functions as required (e.g., Business Development, Supply Chain, Finance, PAD) to ensure all requirements (customer & Croda) are fulfilled from order receipt to cash collection,
• Report promptly on the business (e.g., call visit reports) for the relevant region, identifying any threats and developing a mitigation plan, creating new opportunities and developing a game plan to commercialization.
• Assist in the promotion of new and existing products by attending exhibitions and undertaking marketing projects as directed by sales management,
• Supervise the orders in cooperation with Customer Service, and update forecast in a timely manner for stock management perspective.

What We Offer:

Join a global organisation with countless opportunities for growth and leadership.

The successful candidate will receive a competitive salary and benefits package including:

• Interesting and creative job in a friendly and enjoyable working environment
• Hybrid working model
• Defined benefit pension scheme
• 20 days paid holiday
• Private health insurance for family
• Access to Croda share plans
• Life insurance
• Company Car
• Additional allowances

Additional Information

This is a hybrid position based at our Croda Türkiye/ Istanbul Office.

If you require any reasonable adjustments during the hiring process or experience any issues with our online application process, please email esra.kaya@croda.com.

Please note that during the interview process, we will need to share your CV with our designated external recruiter in order to maintain communication and the process.

If you think that this is the role for you, please apply via Linkedin with your CV in English.

Croda recognises employees as our strength and the diversity they bring to our workforce are directly linked to our ongoing success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including age, race, colour, religion, national origin, gender, sexual orientation, gender identity, gender expression, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.