ADMINISTRATION ASSISTANT

Job Description

*** THIS JOB POST IS ONLY FOR GIRLS****

*** OUR TIMING ARE 4:30 Pm (Evening) till 1:00 am (Night) Monday - Friday (5days a week only).

****if you`re not comfortable with this time please do not apply.****

· Candidate should be a Graduate.

· Should be able to join us immediately.

· Should know about MS Office ( Word-Excel).

· Should know how to write an email to international customers without grammatical mistakes.

· Should be a pleasant personality.

· Should be Punctual.

· Should be a sharp & quick learner.

· Serves customers by providing product and service information and resolving product and service problems

· Maintains customer records by updating account information.

· Maintains financial accounts by processing customer adjustments.

*

· Processing orders, forms, applications, and requests.

· Keeping records of customer interactions, transactions, comments, and complaints.

· Communicating and coordinating with colleagues as necessary.

· Ensure customer satisfaction and provide professional customer support.

· Customer service.

· Product knowledge.

· Quality focus.

· Problem-solving.

· Documentation skills.

· Phone skills.

· Listening.

· Resolving conflict.

· Analyzing information.

· Multi-tasking.

· CRM (Salesforce) is a plus point.

Freshers can also apply as we`ll be training all the candidates who think they`re quick learners.

***NO TRANSPORT WILL BE PROVIDED CANDIDATES HAVE TO MANAGE THEIR OWN TRANSPORT****

Thanks & regards,

Job Type: Full-time

Pay: Rs20,000.00 - Rs30,000.00 per month