Administrative Assistant

Join Our Mission-Driven Team at MCSC!

Position: Administrative Assistant

Location: Onsite; Milwaukee, WI, 53225

Reports To: Program Manager & Grant Writer

Employment Type: Full-Time, Hourly, Non-Exempt

Pay: $18-$22/hour

About Us

At Milwaukee Community Service Corps (MCSC), we believe in second chances, fresh starts, and building brighter futures. We’re a nonprofit organization dedicated to empowering young adults and unemployed individuals by helping them gain job skills, improve employability, and secure living-wage employment. Our team is passionate, collaborative, and deeply committed to making a difference in the Milwaukee community.

About the Role

As an Administrative Assistant, you’ll be the friendly face and organized force behind our Programs team. You’ll support our staff and clients by managing day-to-day administrative tasks that keep our mission moving forward. From greeting walk-ins to preparing training materials, your work will directly impact the lives of those we serve.

What You’ll Do

· Be the first point of contact: answer phones, greet visitors, and assist clients with program information.

· Conduct daily outbound telephone outreach to schedule individuals for training, complete training reminders, follow-up on attendance, and complete trainee intakes.

· Provide program support by copying training materials, preparing sign-in sheets, tracking participant attendance, following up with trainees as needed, and completing required background checks

· Keep us organized: manage files (paper and digital), handle data entry, and maintain spreadsheets.

· Assist with communications: create and distribute documents, mailings, and verification letters.

· Help with payroll distribution and timecard preparation.

· Participate in team meetings and contribute to a positive, mission-focused work environment.

· Provide general support to staff and management as needed.

Basic Qualifications

· High school diploma or equivalent.

· Strong verbal and written communication skills.

· Excellent data entry skills.

· Experience with Microsoft Office (Word, Excel, Outlook).

· Excellent attention to detail and organizational skills.

· Ability to lift up to 25 pounds.

Preferred Qualifications

· Associate degree or additional administrative training.

· Experience working with underserved or disadvantaged communities.

· Bilingual or multilingual skills are a plus.

· Familiarity with nonprofit or workforce development environments.

Benefits

· 13 paid holidays.

· Paid Time Off (PTO).

· Monthly benefits stipend.

· 403(b) retirement plan.

· AFLAC Off-the-Job Accident Coverage & Telemed

· Protective footwear reimbursement.

Why Work With Us?

At MCSC, you’re not just taking a job—you’re joining a cause. We foster a supportive, inclusive, and purpose-driven culture where your contributions matter. You’ll be part of a team that celebrates growth, values compassion, and works every day to uplift our community.

Ready to Apply?

If you're passionate about helping others and thrive in a dynamic, people-centered environment, we’d love to hear from you! Apply here on Indeed or send your resume directly to rguardiola@mcscwi.org.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Paid time off

People with a criminal record are encouraged to apply

Work Location: In person