Administrative Assistant

Sentry Management is an industry leader in full-service community association management. Our purpose is to nurture communities we are all proud to call home by putting our communities first, enhancing property values by supporting the board’s endeavors, and improving the lifestyles of residents. Our community managers and support personnel are best-in-class, and we’ve been recognized as a National Top Workplace by USA Today for our engaged, people-centric workplace culture and employee engagement. We value diversity in all its forms and strive to create a workplace where everyone feels supported and respected.

We are seeking an experienced and professional administrative assistant for an on-site property in our Crofton, MD market. The On-site Administrative Assistant is responsible for the quality completion of all administrative tasks and projects at their assigned association and works with the on-site manager. This position requires interaction with colleagues, homeowners, vendors, and the Association Board of Directors.

General Administrative Responsibilities Include, but are not limited to:

• Communicate with on-site manager on all issues and concerns by residents and assist manager as directed.
• Answer phones and follow up with resident on concerns. Log all calls and track closed and unclosed items.
• Scheduling all functions as well as meeting with the residents to review the contracts and guideline checklists.
• Ability to maintain and update Excel spreadsheets for several projects.
• Coordinating community newsletters, mailings, and communication. Posting and updating community website.
• Help the HOA go electronically with all past files and daily communications.
• Special Projects for Committees and Board Members as required.
• Work side by side with on-site manager and onsite maintenance personnel.

Applicants Must:

• Exceptional communication and customer service skills.
• Detail oriented with great organizational skills with a can-do positive attitude.
• Computer skills required in MS Word, Excel, PowerPoint, Publisher and Outlook.
• Ability to multi-task in a fast-paced environment with little supervision.
• Ability to maintain a strong rapport with homeowners, board members, vendors and staff.
• Need candidate to be energetic and flexible.
• Able to work evenings and/or weekends on rare occasions. Typical work schedule will be part-tim hours between 7-4, Monday – Friday.
• Must be able to interact seamlessly with people of all demographics.

Benefits and Compensation:

• Salary commensurate with experience and qualifications
• Training and Support provided
• Comprehensive benefits package
• Work-life balance

Sentry Management, Inc. is an equal opportunity employer