Department MISSION
DCFS is working to keep children safe, helping individuals and families become self-sufficient, and providing safe refuge during disasters.
Department VISION
We care for the well-being and safety of Louisiana's people.
Department VALUES
Treating all people with dignity, compassion and respect, while providing services with integrity.
This position is located in New Orleans, LA in the Orleans Regional Child Support Office.
This is an essential administrative position which provides support to the core mission of the Department of Children and Family Services. The position provides clerical, programmatic, and administrative support functions for staff, applicants and clients of the Child Support Enforcement Office. If you are driven, collaborative, and ready to make an impact, this could be the opportunity for you!
AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPTENCIES:
-
Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
-
Displaying Expertise: The ability to exhibit specialized skills or knowledge gained from experience or training.
-
Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
-
Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.
-
Using Data: The ability to use relevant and valid data to inform a recommendation for action.
-
Adapting to Change: The ability to adjust plans, expectations, and behaviors in response to change.
-
Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.
-
Managing Time: The ability to control your time to increase effectiveness, efficiency, or productivity.
-
Networking: The ability to intentionally develop or maintain relationships with internal partners, external partners, and professional contacts.
-
Solving Problems: The ability to discover solutions to problems.
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties:
-
Assist Attorneys with case preparations
-
Independently prepares appropriate legal pleading, schedules appointments, obtains signatures on various forms, and documents pertinent data
-
Maintains an effective record management and legal tracking process, utilizing computer systems and seeks opportunities to improve
-
Assist as necessary in locating physical case records
-
Conducts computer searches as needed to determine if case duplications exist and routes duplicated files appropriately to assure file merge
-
Updates LASES (Louisiana Automated Support Enforcement System) from case record
-
Processes mail, including sorting, researching, and distributing to assure accurate delivery to appropriate parties
-
Provides coverage as assigned to the receptionist desk, including greeting customers, assuring that necessary documents are completed, responding to inquiries, directing customers to designated areas of offices, contacting analyst/attorneys to advise of customer presence and/or issues, and related tasks
-
Performs related duties as assigned for the smooth operation of the Department
Position-Specific Details:
Appointment Type: Probational, Promotional, or Job Appointment
Career Progression: This position participates in a Career Progression Group (CPG) and may be filled as an Administrative Coordinator 1, 2, 3 or 4. The level at which the vacancy is filled will be determined by the qualifications of the candidate selected. This position provides the opportunity to advance within this job series.
Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.
Work Location: This position is located in New Orleans, LA in the Orleans Regional Child Support Enforcement Office.
DCFS is an "Equal Opportunity Employer" and Louisiana is a "State as a Model Employer" (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
How To Apply:No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
- Information to support your eligibility for this job title must be included in this application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
For additional information about this vacancy, please contact:
Hannah Sinagra
Hannah.Sinagra.DCFS@LA.Gov