After Sales & Service- Customer Support Executive (Diploma mechanical/BBA/Bcom)

*Job Opening: After Sales & Service - Customer Support Executive

Location: XL Plastics Machinery Pvt. Ltd. R.S. No. 442–452, NH-08, Behind Galaxy Hotel, Por – 391243, Vadodara District, Gujarat

Industry: Machinery Manufacturing

Job Type: Full-Time

Position: After Sales & Service - Customer Support Executive

Education: Diploma in Mechanical Engineering / BBA / B.Com

Experience: 3–8 years of experience in a After Sales & Service - Customer Support Executive role within a manufacturing or engineering company Preferred: Experience in machine manufacturing or engineering manufacturing

Key Responsibilities: Coordinate with the sales team to process customer inquiries and orders Maintain and update customer records, quotations, and order tracking Assist in preparing sales reports and documentation Handle customer communication via phone and email Follow up on order status, dispatch schedules, and payments Liaise with production, logistics, and accounts departments for smooth order execution Ensure timely and accurate documentation for domestic and international sales

Required Skills: Proficiency in MS Office (Excel, Word, Outlook) and Tally ERP Strong communication skills in English, Hindi, and Gujarati Attention to detail and ability to handle technical documentation Good coordination and follow-up skills Ability to work under pressure and meet deadlines Eligibility Criteria: Diploma in Mechanical Engineering / BBA / B.Com 3–8 years of relevant experience Only male candidates may apply

Salary: ₹25,000 – ₹30,000 per month (CTC) Salary will be commensurate with qualifications and experience

How to Apply: Send your updated resume to hr@xlplastics.com Include the following details in your email:

Present Salary Expected Salary Notice Period Contact: +91-9898891147 (NINE EIGHT NINE EIGHT EIGHT NINE ONE ONE FOUR SEVEN)

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Provident Fund

Ability to commute/relocate:

• POR, Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Diploma (Preferred)

Experience:

• Machine manufacturing company : 3 years (Preferred)
• 3-8: 3 years (Preferred)
• Back Office Sales Cordinator : 3 years (Preferred)

Location:

• POR, Vadodara, Gujarat (Preferred)

Work Location: In person