Key Responsibilities:
- Freight Coordination: Plan, execute, and monitor shipments, ensuring smooth coordination with airlines, customs, and stakeholders.
- Customer Service: Ensure customer requirements are met with high service standards and timely updates.
- Regulatory Compliance: Ensure adherence to UAE and international air cargo regulations, including IATA and customs clearance processes.
- Cost Control & Pricing: Optimize operational costs, negotiate freight rates, and ensure competitive pricing for clients.
- Team Leadership: Lead and develop a team of air freight professionals, fostering a high-performance work environment.
- Problem-Solving: Address and resolve any shipment issues, delays, or customer complaints efficiently.
- Process Improvement: Identify areas for efficiency improvement and implement best practices to enhance operational productivity.
- Reporting & Documentation: Maintain accurate records, generate reports, and ensure proper documentation for all air cargo movements.
Requirements:
- Experience: Minimum 5 years in air freight forwarding and logistics operations in Dubai.
- Education: Bachelor's degree in Supply Chain, Logistics, or a related field (preferred).
- Knowledge: Strong understanding of air freight regulations, customs clearance, and IATA compliance.
- Skills: Excellent leadership, communication, problem-solving, and negotiation skills.
Job Type: Full-time
Pay: AED5,000.00 - AED7,000.00 per month
Application Question(s):
- Notice period
- Current Salary
Experience:
- Air Pricing and Operation: 4 years (Required)
- Freight Forwarding Industry: 4 years (Required)
Language:
- English and Hindi (Required)