Airport Customer Service Supervisor (NK) - RNO

Description:

Ensuring that all cleaning and maintenance are communicated to the facilities team members
Assist in Monitoring the safety and cleanness of interior and exterior, such as offices, conference rooms, parking lots and outdoor recreation spaces
Problem Solving/Judgment- Gathers and analyzes information and utilizes knowledge of procedures to make sound decisions in a timely manner.
Enforces Company policies and procedures including disciplinary action and promotes ERMC policy on Equal Employment Opportunity, Anti-Harassment and diversity initiatives.
Honesty/Integrity/Ethical Standards - Ability to maintain high morale standards and be honest and ethical while performing job duties and handling customer belongings.
Monitors and enforces safe and compliant working environment in accordance with TSA, DOT, USPS and OSHA regulations.

Pre-requisites:

Must be a local (in-state) resident.
Valid In-State Driver’s License.
Ability to pass a pre-employment drug screen.
Ability to pass up to a 10-year background check.
Must be at least 18 years of age.
Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
Must complete ramp and SIDA training to obtain airport authority identification security.

Experience:

Knowledge, Skills & Abilities:

Able to communicate information and instructions verbally and/or via radio equipment.
Able to communicate effectively in a professional manner.
Strong leadership qualities and ability to create a passionate and efficient workforce.
Able to effectively resolve employee conflicts.
Ability to apply creative solutions that have a positive impact on results.

Work Schedule:

You will need to have flexibility to work a variety of shifts, including nights, weekends and holidays and overtime. We operate in a shift bid environment.

Work Environment:

Must be able to be alert to moving vehicles or aircraft and use radio equipment.
Enjoy the outdoors on a daily basis. May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods.

Physical Demands/Requirements:

Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
Must be able to work in cramped or high places.

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