Amazon Seller Account Support Manager

This role sits at the heart of our Amazon operations. You’ll work closely with our Client Success Manager to support day-to-day execution for Amazon clients, ensuring everything inside Seller Central runs smoothly, accurately, and on time.

The Job in a Nutshell:

You’ll play an important role in supporting both our Clients and Client Managers! While Customer Success Managers will focus on leading communication and strategy with our clients, you’ll be in the weeds — managing Seller Central tasks, pulling & analysing performance data, and making sure every update, test, and report is presented right and on time.

Day to Day Tasks:

• Uploading and managing Amazon creatives (Images, A+ Content, Videos, Brand Story, Storefront)
• Troubleshooting Seller Central upload and compliance issues
• Setting up A/B Tests via Amazon Manage Experiments or running A/B tests manually
• Modifying or replacing creatives if experiments are rejected
• Documenting before/after creatives and maintain experiment tracking sheets
• Preparing weekly experiment performance reports (Sales, PPC, screenshots)
• Setting up ProductPinion polls
• Tracking and reporting on monthly account growth (Revenue, Ad Spend, TACOS, CVR)
• Handling ad-hoc client requests (file uploads, amazon cases, managing account)
• Coordinating to-do list for other departments: photography, design & videography

Our Requirements:

• Must have at least 2+ years Amazon Seller Central experience (recent experience preferred)
• Strong understanding of Amazon listings, creatives, and experiments
• Proficient in Google Sheets and ClickUp
• Detail-oriented, organized, and able to follow SOPs independently

Location

Enjoy the flexibility of working remotely from anywhere with expectation of on-time execution and participation in required meetings.

Shortlisted applicants will receive a test task via email to complete as part of the selection process.

Job Type: Full-time

Pay: From Rs150,000.00 per month

Work Location: Remote