Arabic Call Center Agent

We are looking for an Arabic-speaking Call Center Agent to handle customer communication for our Saudi Arabia-based online stores. The agent will be responsible for calling customers to confirm COD orders, answering inquiries, and providing excellent customer support in Arabic.

Key Responsibilities

• Call customers in Saudi Arabia to confirm Cash on Delivery (COD) orders
• Communicate with customers in Arabic
• Respond to customer queries regarding orders, delivery, and products
• Update order status in the system
• Follow up with customers for order confirmation
• Maintain professional communication with customers

Requirements

• Fluent Arabic speaking skills
• Basic understanding of Saudi dialect (preferred)
• Good communication skills
• Ability to handle high call volumes
• Basic computer and internet skills
• Experience in call center or customer support is a plus

Preferred Skills

• Experience working with Saudi e-commerce stores
• Familiarity with COD order confirmation process
• Experience using CRM or call center software

Benefits

• Fixed salary + performance incentives
• Friendly and professional work environment
• Opportunity to work with international e-commerce brands

How to Apply

Interested candidates can apply through Indeed or send their CV via WhatsApp / Email.

Pay: Rs40,000.00 - Rs60,000.00 per month

Work Location: In person