Area Manager, UTR Operations, Amazon Now

Description

Amazon Now operations is looking for an experienced Area Manager with a strong record of achieving results. We are looking to hire a Manager, to join the team that redefines fast delivery, helps us build and run this new service for our customers, & oversee 3P Store Operations.

When you join Amazon as an Area Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team's approach to drive productivity, you'll also work closely with your colleagues to address challenges, which means no two days will be the same.

Key job responsibilities

• Promote a culture of safety and wellbeing

• Analyse and implement corrective actions to make sure quality, productivity and SLAs are at consistently high levels, and business objectives are met across all shifts

• Support and lead a team and handle administrative work alongside building and supporting a strong team culture

• Analyse performance and suggest process improvements to optimise work and improve customer service

• Collaborate with other managers to standardise shift processes

Basic Qualifications

• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

• You hold a degree in logistics, business administration, or in a related field, or you have an equivalent qualification

• A strong team player, you thrive when working with others

• You're a natural at motivating others around you

• You demonstrate problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes isn't a problem for you

• You're a quick thinker, able to act decisively in a fast-paced environment

• You're willing and able to work to flexible schedules and shifts: you always commit the time required to get the job done.

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience

• Degree in Engineering, Operations, or Supply Chain is a plus.

• Ability to thrive in an ambiguous environment.

• Adapt to analytical work and the ability to motivate others in a deadline-driven environment

• Basic understanding of Lean and Six Sigma.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.