Job Title: Operations Manager
Location: Bengaluru
Job Type: Full-Time
Experience: 0-3 Years
About the Role:
We are looking for a dynamic and hands-on Operations Manager to oversee and streamline key operational functions including partner onboarding, field worker management, marketing execution, and business reporting. The ideal candidate should be a self-starter with strong people management skills and a keen eye for operational efficiency. A two-wheeler is a must, as the role involves regular field visits.
Key Responsibilities:
1. Business Partner Onboarding & Management
- Identify, engage, and onboard new business partners (vendors, service providers, etc.).
- Conduct KYC, due diligence, and training sessions.
- Ensure seamless integration of partners into operational workflows.
- Build and maintain strong relationships with partners for ongoing support and retention.
2. Field Worker/Staff Management
- Recruit, onboard, and manage a team of field workers and support staff.
- Monitor attendance, productivity, and compliance.
- Resolve day-to-day issues faced by workers and escalate when necessary.
- Ensure training and upskilling programs are in place.
3. Marketing Operations
- Coordinate and execute on-ground marketing campaigns in coordination with the marketing team.
- Ensure branding materials are distributed and displayed as per plan.
- Support local events, partnerships, or BTL activities.
4. Reporting & Analysis
- Maintain dashboards and trackers for operations, workforce, partner performance, and campaigns.
- Generate weekly/monthly reports for internal stakeholders.
- Highlight operational bottlenecks and suggest process improvements.
Qualifications:
- Bachelor’s degree in Business, Operations, or related field. MBA is a plus.
- 0-3 years of experience in operations, preferably in startups, FMCG, logistics, or service-based industries.
- Proficient in MS Excel, Google Sheets, and basic reporting tools.
- Strong interpersonal and communication skills.
- Good problem-solving and crisis management ability.
Additional Requirements:
- Must own a two-wheeler with valid driving license (mandatory).
- Willingness to travel locally for field visits and partner/vendor meetings.
What We Offer:
- 20 - 25k based on candidate profile
- 6 day work week
- Target linked incentives
- Fuel allowance
- Opportunity to work in a fast-paced and growth-oriented environment.
- Hands-on exposure to multiple functions including ops, marketing, and analytics.
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Ability to commute/relocate:
- JP Nagar, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Do you have a two wheeler and a valid two wheeler driving license?
Education:
Language:
- Kannada (Required)
- English (Required)
Work Location: In person