Job Purpose:
We are seeking a
Regional Sales & Operations Manager
to drive sales growth, oversee branch operations, and strengthen brand presence across both markets. The role covers
sales planning, budgeting, team leadership, and operational excellence
, while ensuring top-tier customer experience and market expansion. Ideal candidates bring
5+ years in retail sales management
, strong knowledge of Qatar and Bahrain markets, and proven ability to lead multicultural teams.
Key Responsibilities
1. Planning and Budgeting
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Prepare the annual sales plan for Qatar and Bahrain in line with company objectives.
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Develop the annual budget (financial, human, and operational resources).
2. Performance & Sales Management
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Monitor daily sales and ensure achievement of monthly/quarterly targets, distributed across branches according to
SMART
principles.
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Submit periodic performance reports with improvement recommendations.
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Conduct regular evaluations of sales staff, supervisors, and warehouse keepers, with action plans for performance development.
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Enhance the company’s image and identity in both countries while elevating staff presentation and customer experience.
3. Operations Management
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Conduct daily field visits to branches and ensure quality of customer service.
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Monitor branch conditions regarding décor and guarantee application of the corporate visual identity across all branches.
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Oversee cash deposits from sales and ensure compliance with financial procedures.
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Monitor product movements (high demand and slow-moving) and propose clearance solutions.
4. Team & Staff Management
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Recruit and train new sales staff and promoters according to market needs.
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Develop vacation schedules and ensure proper replacements.
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Manage staff transfers and distribution across branches for optimized sales efficiency.
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Elevate employee skills and professionalism to align with brand standards.
5. Marketing & Expansion
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Implement approved marketing and promotional campaigns.
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Analyze competitors and propose plans to increase market share.
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Recommend new branch locations, conduct feasibility studies, and optimize the network.
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Explore new partnerships and market entry opportunities to drive brand growth.
6. Relationships & Networking
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Build strong relationships with landlords, mall managers, and key market stakeholders.
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Represent the company in meetings and events across Qatar and Bahrain.
7. Control & Quality
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Conduct unannounced inventory checks for branches and warehouses.
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Review regional expenses to minimize costs while enhancing operational quality.
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Ensure compliance of branches with official pricing and company policies.
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Guarantee unified operational processes across all branches to improve efficiency and consistency.
Qualifications & Experience
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Bachelor’s degree in Business Administration, Marketing, or related field.
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Minimum of 5 years’ experience in retail sales, with at least 2 years in a supervisory/managerial role.
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Strong knowledge of Qatar and Bahrain markets, preferably with major retail/luxury brands.
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Strong leadership skills with ability to manage multicultural teams.
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Proficiency in Arabic and English (spoken and written).
Required Skills
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Strong analytical skills in sales and operational reporting.
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Ability to develop actionable plans and achieve results.
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Excellent communication and negotiation skills with stakeholders.
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Flexibility and problem-solving under pressure.
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Ability to adapt to market changes.
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Any other tasks requested by his manager