Assistant Branch Manager For FMCG

Hygiene & Presentation

• Ensure that staff adhere to uniform, grooming, and hygiene standards (including hair, nails, and body odor)
• Maintain store cleanliness, including floors, shelves, and product displays (morning and evening checks)
• Ensure company assets, including the pantry, are well-maintained and in good working condition

Daily Operations

• Ensure the store is fully prepared and operational by 08:00 AM each day
• Oversee cashier setup and ensure availability of receipt rolls
• Maintain accurate records, including DSR, petty cash, and Google Sheets
• Complete all closing tasks, including daily pictures and checklist updates
• Ensure compliance with operation manual and update checklists

Stock & Inventory Management

• Oversee timely ordering of stock and enforce FIFO (First In, First Out) inventory management
• Perform daily quality checks on fresh produce and packed items (e.g., basil, kale, rocket)
• Monitor wastage levels and submit timely expiry reports on the 5th and 20th of each month
• Handle supplier returns and maintain GRRN records
• Track inventory variance and manage wastage performance effectively

Customer Service & Team Training

• Conduct daily team briefings and product training sessions
• Promote customer loyalty programs and the Focus Area of the Week (FAOTW)
• Foster positive customer relationships through excellent service
• Gather and respond to customer feedback (Excellent/Good ratings)

Sales & Performance Management

• Achieve daily sales targets and ensure a consistent increase in transactions (MOM 1.5%) and average basket value (Rs. 25/-)
• Monitor key performance indicators (KPIs) such as NLC %, LC %, and CAP counts (errors, discounts, etc.)

Administrative & Reporting Duties

• Ensure timely completion and submission of DSR, DCS, and PC files with proper handovers
• Maintain accurate and up-to-date records, including signed reports and reconciliation documents
• Organize and update bank discount files with appropriate signatures

Requirements

• A Bachelor's degree is preferred, but not mandatory
• At least 2 years of experience in retail or store management
• Proven leadership skills with the ability to manage and motivate a team
• Strong communication and interpersonal skills
• Proficiency in basic computer applications, including Excel and Google Sheets
• Strong attention to detail with the ability to manage multiple tasks effectively
• A customer-focused attitude with a passion for service excellence
• Age must be 45 to 50 years.

Benefits

• Monthly Salary: PKR 70,000- PKR 80,000
• Benefits Include:
• Performance incentives
• Paid leaves
• Employee discounts
• Growth opportunities within the company
• Provident Fund
• Sales Incentives

Job Type: Full-time

Pay: Rs70,000.00 - Rs80,000.00 per month

Work Location: In person