Assistant Business Transformation Manager

Organizational Unit Purpose:

The Business Transformation function drives strategic initiatives across the bank to enhance operational efficiency strengthen customer experience, and support business growth. The unit partners with cross functional teams to identify improvement opportunities, implement innovative solutions, and ensure successful execution of change programs aligned with Emirates Islamic’s strategic objectives.

Responsibilities:

• Support planning, coordination, and execution of transformation and process improvement projects.

• Analyze existing workflows to identify gaps and recommend efficiency, cost, and service quality enhancements.

• Assist in developing and implementing change management plans to ensure smooth adoption of new systems and processes.

• Prepare data-driven reports, dashboards, and presentations to track project progress and support decision-making.

• Collaborate with stakeholders across business and support functions to ensure alignment and timely delivery of project outcomes.
  

Experience & Qualifications:

• Bachelor’s degree in Business Administration, Finance, Information Technology, or a related field.

• 3+ years of experience in business transformation, project management, or process improvement.

• Strong analytical and problem-solving skills with the ability to interpret data and recommend solutions.

• Knowledge of project management methodologies and tools (e.g., Agile, Lean, Six Sigma) is preferred.

• Excellent communication and collaboration skills with ability to work effectively across multiple departments.