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Assistant Manager - Collections
This role is responsible for managing the accounts receivable function, ensuring timely collection of customer payments and reducing outstanding balances through effective collection strategies. The role involves analyzing customer payment patterns, following up on overdue accounts, resolving payment disputes, and maintaining high customer service standards. It also includes preparing accounts receivable, working capital, and financial reports, supporting monthly and quarterly reporting cycles, and assisting with statutory audits. The position requires close collaboration with business units to reconcile financial data, provide insights on trends and performance, and support working capital optimization initiatives. Additionally, the role ensures compliance with finance policies, procedures, and internal controls while leading, coaching, and developing a team of AR staff. Candidates should hold a Bachelor’s degree in Finance, Accounting, or a related field, along with a professional qualification such as CA, ACCA, or CIMA. The ideal candidate will have 6–8 years of finance or accounting experience, including at least 2 years in a supervisory role, strong analytical skills, advanced Excel proficiency, knowledge of accounts receivable processes, and preferably experience with IFRS and Oracle Fusion.
Education & Professional Qualification:
- Bachelor's Degree in Finance, Accounting or related field
- Professional Qualifications like C.A., ACCA, CIMA etc. or equivalent is a must
Professional Experience:
- 6-8 years of experience in Finance or Accounting or related business discipline. At least 2 years in Supervisory capacity
- Exposure to IFRS is preferable
Geographic Experience:
- Minimum 2 years working in Qatar
Computer Skills:
- Professional and advanced knowledge of using MS Excel
- Well versed in MS office applications and preferable knowledge in oracle fusion
Language Skills:
- Fluent in English
Market/Industry/Functional Knowledge:
- Possess a high degree of analytical skills
- Good knowledge of contemporary theories and practices related to Finance
- Good knowledge of Accounts Receivables processing systems and procedures
Key Roles & Responsibilities
Accounts Receivable Activities
1. Analyse customer data to identify patterns in collection to help in designing the collection strategies.
2. Meet accounts receivable operational standards by contributing information to strategic plans and reviews.
3. Ensure customer-service level standards by responding to customer queries and attending to the requests and requirements of the internal customer, on a timely basis.
4. Liaise with the Direct Manager and/ or respective credit analyst/operation department to ensure that due payments are repaid with a minimum delay.
5. Follow-up on parties having outstanding due payments on a regular basis and send out payment reminders as and when required to monitor and reduce the account receivable turnover days.
6. Collect accounts by contacting customers referred by credit analyst; investigating circumstances of non-payment; negotiating and resolving conflicts; expediting payment collection.
7. Generate and/ or prepare standard receivables' reports as requested by the Direct Manager.
Reporting Activities
8. Prepare financial reports and related analysis for Account Receivables during the Quarterly Financial Reporting cycle.
9. Prepare the consolidated monthly working capital reports and covering any ad-hoc reports relating to Working capital optimization.
10. Engage with the external auditors to furnish the relevant information ensuring the smooth completion of the statutory reporting audit.
Business Finance
11. Take the lead in preparing the relevant business units AR reports and related analysis during monthly report cycle process.
12. Engage actively with business to analyse information, collect, and reconcile data to the financial systems accurately.
13. Provide where relevant exceptions and insights to the business when analysing numbers, trends, and patterns.
General
14. Implement the Finance & Accounting policies and procedures. Ensure that required changes to the policies and procedures manual are highlighted and communicated to Direct Manager.
15. Ensure compliance with relevant internal controls within the Finance and Accounting function and any deviation or non-compliance is communicated to the relevant Finance personnel for rectification and/ or appropriate action.
16. Provide recommendations on new subordinate hires and ensure the availability of all resources required to perform assigned tasks and activities
17. Supervise subordinate staff, assign work activities, monitor performance and review results
18. Act as a coach to subordinates, identify their training and career development, recommend training courses and follow-up on their personnel records such as timesheets, discipline, vacations, leaves and absenteeism
19. Perform other job-related duties as assigned
Education & Professional Qualification:
- Bachelor's Degree in Finance, Accounting or related field
- Professional Qualifications like C.A., ACCA, CIMA etc. or equivalent is a must
Professional Experience:
- 6-8 years of experience in Finance or Accounting or related business discipline. At least 2 years in Supervisory capacity
- Exposure to IFRS is preferable
Geographic Experience:
- Minimum 2 years working in Qatar
Computer Skills:
- Professional and advanced knowledge of using MS Excel
- Well versed in MS office applications and preferable knowledge in oracle fusion
Language Skills:
- Fluent in English
Market/Industry/Functional Knowledge:
- Possess a high degree of analytical skills
- Good knowledge of contemporary theories and practices related to Finance
- Good knowledge of Accounts Receivables processing systems and procedures
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