Assistant Manager – HR Operations

Job Summary: This role holder ensures seamless execution of HR processes, maintains high standards of accuracy, compliance, and delivers an excellent employee experience. The role contributes data and insights to management through reports, presentations, and internal communication, supporting decision-making and organization-wide information flow,will completely own and drive policy related communication and sessions.

Key Responsibilities:

1. Productivity and Efficiency

• Ensure 100% compliance with HR process timelines and documentation.

• Support digitization and process improvement initiatives.

• Prepare and publish regular HR dashboards and analytics for management review.

2. Employee Lifecycle Operations

• Manage the complete employee lifecycle including onboarding and exit formalities.

• Maintain and update employee data in HRMS/HRIS (zero discrepancies).

• Verify adherence to policy guidelines and audit standards.

• Completely own and drive policy related communication and sessions.

3. Stakeholder/Customer Centricity & Reporting

• Maintain SLAs for resolving employee and stakeholder queries.

• Complete documentation, letters, and internal requests promptly.

• Foster positive working relationships with employees and internal teams.

• Partner with leadership and HRBP to provide operational insights.

4. Reporting, Presentations & Internal Communication

• Prepare and maintain periodic HR reports, trackers, and compliance summaries.

• Create and deliver PowerPoint decks and MIS summaries highlighting HR metrics, initiatives, and updates.

• Draft and circulate internal communications (policy updates, announcements, engagement content).

• Support with data preparation for monthly leadership reviews and audits with accurate data and presentation-ready material.

Qualifications and Skills:

• Bachelor’s/Master’s in HR, Business Administration, or related field.

• 6–8 years’ experience in HR operations, payroll coordination, or employee engagement.

• Strong proficiency in Excel, PowerPoint, and HR platforms (Zoho, Keka, RazorpayX, etc.).

• Excellent communication, analytical, and stakeholder management skills.

• Detail orientation, process focus, and ability to handle confidential information.