Assistant Operations Manager

Company: MWA IT Services
Location: Karachi, Pakistan (Onsite)
Job Type: Full-Time
Timings: 10AM - 7PM
Experience Required: 3–5 Years

About Us

MWA IT Services is a growing organization committed to operational excellence, efficiency, and high-quality service delivery. We are looking for a motivated and detail-oriented Assistant Operations Manager who can support the Operations Manager in overseeing day-to-day business operations and ensuring seamless workflow management across departments.

Job Summary

The Assistant Operations Manager will play a key role in coordinating teams, monitoring project progress, improving operational processes, and ensuring that departmental objectives are achieved efficiently. The ideal candidate should have strong leadership, organizational, and problem-solving skills, along with experience managing operations in a fast-paced environment.

Key Responsibilities

• Assist in managing daily operations across multiple departments.
• Monitor project timelines, deliverables, and workflow progress.
• Identify operational bottlenecks and implement corrective actions.
• Coordinate with Production, Creative, Quality Control, and other teams to ensure smooth execution of projects.
• Support the development, implementation, and enforcement of Standard Operating Procedures (SOPs).
• Maintain operational reports, dashboards, and performance metrics.
• Ensure effective resource allocation and workload management.
• Track departmental KPIs and provide performance insights to management.
• Facilitate communication between departments and leadership.
• Support continuous improvement initiatives to enhance efficiency and productivity.
• Ensure operational compliance with company policies and quality standards.

RequirementsEducation

• Bachelor's degree in Business Administration, Management, Operations Management, or a related field.

Experience

• 3–5 years of experience in Operations Management, Project Management, Business Operations, or Agency Administration.
• Experience in Media, Creative, Marketing, Digital Agency, IT Services, or Production environments will be preferred.

Skills & Competencies

• Strong project coordination and workflow management skills.
• Excellent leadership and team coordination abilities.
• Strong analytical and problem-solving capabilities.
• Exceptional communication and interpersonal skills.
• Ability to manage multiple projects and deadlines simultaneously.
• Experience using project management and productivity tools.
• Strong reporting, documentation, and process management skills.
• High level of accountability, ownership, and attention to detail.

What We Offer

• Competitive salary package.
• Professional growth and development opportunities.
• Collaborative and performance-driven work environment.
• Direct exposure to leadership and strategic operations.
• Long-term career advancement opportunities.

Job Type: Full-Time

Location: Karachi, Pakistan (Onsite Only)

Apply now if you are passionate about operations, process improvement, and driving organizational efficiency.

Pay: Rs200,000.00 per month

Ability to commute/relocate:

• Karachi Gulshan-E-Iqbal: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• This role requires managing multiple departments, deadlines, and operational KPIs simultaneously. Are you comfortable working in a fast-paced environment?
• What is your current monthly salary in PKR?
• If selected, how soon can you join?

Education:

• Bachelor's (Preferred)

Experience:

• Social Media , Creative or Video Editing Agency environment: 3 years (Preferred)

Work Location: In person