Assistant Team Lead CRM Operation

Exciting Opportunity: Assistant Team Lead CRM Operations at Meds Nexus PVT.. Ltd.

About Us: Meds Nexus PVT. Ltd. is at the forefront of the medical billing and healthcare industry, dedicated to delivering top-notch services to our clients. We pride ourselves on maintaining the highest standards of efficiency, compliance, and innovation. We are currently seeking a talented and driven Assistant Team Lead RCM Operations to join our dynamic team.

Position Overview: As the Assistant Team Lead, RCM Operations, you will play a crucial role in managing and guiding a team of Medical Billing Associates. You will be responsible for ensuring the accuracy and efficiency of the revenue cycle management process, from medical coding to claims submissions and payment posting. This is an excellent opportunity for a motivated individual to contribute to our mission and grow within a leading organization.

Key Responsibilities:

• Supervise and mentor a team of Medical Billing Associates, ensuring high performance and adherence to protocols.
• Oversee the end-to-end revenue cycle management process, including medical coding, charge entry, claims submissions, payment posting, and follow-up.
• Conduct regular team meetings to provide updates, address issues, and ensure smooth operations.
• Monitor team performance metrics and implement improvement plans as needed.
• Ensure compliance with federal and state regulations in all billing operations.
• Develop and implement training programs for new hires and existing staff to enhance their skills and knowledge.
• Review operational data to identify trends and areas for improvement, making recommendations to Asst. Manager or Manager Operations.

Skills and Qualifications:

• Strong knowledge of RCM processes and best practices.
• Excellent leadership and team management skills.
• Effective communication and interpersonal abilities.
• Proficiency in conflict resolution and problem-solving.
• Strong analytical and data interpretation skills.
• Experience with medical billing software and tools.
• High attention to detail and accuracy.
• Ability to work in a fast-paced environment and meet deadlines.
• Education: Minimum Intermediate or higher in any field.
• Experience: 2-3 years of hands-on experience in customer support/sales or both preferred
• Communication: Excellent verbal and written English skills
• Tech Proficiency: Familiarity with MS Office (Word, Excel, PowerPoint), RingCentral, Avaya/Cisco IP Phones
• Industry Knowledge: Prior experience in the U.S. Healthcare industry is a plus-
• Availability: Must be available to work U.S. business hours (6:00 PM – 3:00 AM PST)

Perks & Benefits:

· Paid Leaves

· HR Bonus

· Inflation Bonus

· Promotion

· Increments

· Medical Coverage

· Leave Encashment

· Contributory Saving Plan (CSP)

· Saturday and Sunday Off

· Transportation allowances only for female staff

· Complementary Food (Dinner) & Tea/Green Tea (Two times)

Job Details:

• Industry: Healthcare/Medical Billing
• Functional Area: Operations
• Total Positions: 3
• Job Shift: Night Shift (First Shift)
• Job Type: Full Time/Permanent
• Job Location: Islamabad, Rawalpindi, Pakistan
• Gender: Open to all
• Minimum Education: Bachelor's Degree
• Preferred Education: BBA/MBA/BSCS/BS/M.Sc/MS or related field
• Career Level: Assistant Team Lead
• Minimum Experience: 3+ Years in RCM operations with at least 1-2 years in a supervisory role

Why Join Us:

• Be a part of a leading and innovative organization in the healthcare industry.
• Opportunities for professional growth and development.
• Collaborative and supportive work environment.
• Competitive salary and benefits package.

To Apply: If you are ready to take on a challenging and rewarding role, we want to hear from you! Please send your resume and cover letter to careers@medsnexus.com with the subject line "Application for Assistant Team Lead RCM Operations."

We look forward to your application!

Best regards,

Job Type: Full-time

Work Location: In person