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Assistant to the Director

San Antonio, United States

Job Summary

Under administrative direction, is responsible for supervising, coordinating, and overseeing administrative support operations for the Director's Office of highly complex departments. Interprets, formulates, and implements policies and procedures; serves as a liaison between the Director's office and other departments. Working conditions are in an office environment. Exercises direct supervision over assigned staff.

This position is an "unclassified" position and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason.

Work Location
City Tower - 100 W Houston Street, San Antonio, TX 78205

Work Hours
7:45 a.m. - 4:30 p.m., Monday - Friday

Essential Job Functions

  • Directs, manages, and oversees administrative operations for the Director's Office, including interpreting, formulating, and implementing policies and procedures.
  • Plans, prioritizes, assigns, supervises, and reviews the work of administrative staff responsible for providing professional, technical, and clerical support within the Director's office.
  • Recommends and assists in the implementation of goals and objectives; establishes schedules and methods for providing effective services.
  • Participates in the selection of professional, technical and clerical staff; provides or coordinates staff training; works with employees to correct deficiencies; implements disciplinary procedures.
  • Writes and edits communications materials for the Department Director, including speeches, scripts, talking points, and formal correspondence; and independently composes reports and memoranda for the Director using office equipment.
  • Oversees and directs personnel administration including payroll, compensation, training, personnel requisition, and disciplinary actions.
  • Interviews, selects, supervises, develops, evaluates, counsels, and if necessary, disciplines personnel according to established COSA policies, procedures, and guidelines.
  • Manages the flow of information in the Director's Office.
  • Prepares the Department Director for presentations, speeches, and official appearances.
  • Participates in the development and administration of the departmental budget; directs and coordinates budget monitoring system; provides policy direction and operating procedures regarding expenditures.
  • Ensures alignment with Director's organizational goals and agenda.
  • Assists in assessing situations and gathering information to present for Director's decisions.
  • Assists in aligning opinions and recommendations presented to Director for effective outcomes.
  • Serves as liaison between the Department Director, other City departments, City Manager's office, City Council representative and outside agencies; negotiates and resolves significant issues.
  • Assists in the support of a variety of boards and commissions, serving as departmental representative on special projects, committees, and task forces as assigned.
  • Performs related duties and fulfills responsibilities as required.

Job Requirements

  • Bachelor's Degree from an accredited college or university.
  • Five (5) years of increasingly responsible government experience, including two (2) years direct supervising experience.


Applicant Information

  • Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
  • Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
  • Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
  • If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration.

Knowledge, Skills, and Abilities

  • Knowledge of principles of supervision, training, and performance evaluation.
  • Knowledge of principles, practices, rules, and regulations of personnel administration and payroll procedures.
  • Knowledge of procedures, methods, and techniques of budget preparation and administration.
  • Knowledge of pertinent Federal, State, and local laws, codes and regulations.
  • Skill in utilizing a personal computer and associated software programs.
  • Ability to supervise, organize, and review the work of professional, technical, and clerical personnel.
  • Ability to interpret, explain, and apply City and department policies and procedures.
  • Ability to understand departmental operations, services, and activities.
  • Ability to prepare clear and concise reports.
  • Ability to communicate effectively.
  • Ability to establish and maintain effective working relationships with those contacted in the course of work including City officials and the general public.
  • Ability to perform all the physical requirements of the position with or without accommodations.

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