Ensure good Islamic Product sales, achieving or exceeding profitability targets through successful client engagement.
Manage and grow both sides of the balance sheet, increasing non-funded income by managing and deepening existing Islamic Banking relationships and developing new ones to meet or exceed targets for Islamic Financing, trade, cash, and Global market products in the Central North region.
Manage Islamic projects within approved methodology, time, scale, and budget, meeting Islamic Group standards from a business perspective.
Conduct market research to identify new Islamic Products and business opportunities, supporting growth in Financing, Cash, and Trade revenues in line with overall Corporate and Institutional Banking/Commercial Banking strategy.
Responsible for Islamic Product sales, volume growth, and meeting revenue goals in the candidate’s client portfolio as specified in the annual objectives.
Understand customers’ businesses and anticipate their requirements through a consultative selling process. Match customer needs with Islamic Product capabilities and present quality tailor-made proposals.
Identify prospective Islamic Product sale opportunities from existing customers, review industry data sources to identify new customers, and provide strategic direction to Relationship Managers, Transaction Banking Sales, Financial Markets/Global Markets, Corporate Finance, and other sales staff. Incorporate Islamic Product selling in account-planning sessions.
Monitor market and competitor activity to ensure new Islamic business opportunities are not overlooked and market share is not eroded.
Maintain customer contact and build relationships to understand customer needs and issues. Ensure targeted levels of Islamic business volumes/revenue from existing customers and incremental revenue through new opportunities.
Understand trends affecting customers’ and prospects’ businesses and present Shariah Compliant solutions to them. Develop Islamic business proposals.
Identify opportunities for cross-selling by understanding client needs and leveraging a robust Islamic product suite.
Oversee customer service issues and closely interact with all support teams, including Local Processing Unit, Customer Relationship Center, and Trade Operations, to ensure effective service levels for Islamic Banking.
Ensure smooth mandate implementation and adherence to high levels of service quality