B2B Renewals Executive

Key Responsibilities:

• Manage the renewal process for existing B2B clients, ensuring timely and seamless contract extensions
• Build strong relationships with clients to understand their evolving needs and identify upselling opportunities
• Collaborate with internal teams to ensure service excellence and client satisfaction
• Maintain accurate records of all renewals, communications, and follow-ups in CRM systems
• Achieve or exceed monthly renewal targets and contribute to revenue growth

Requirements:

• Proven experience in B2B sales or renewals, preferably in a fast-paced or service-driven environment
• Excellent negotiation, communication, and relationship-building skills
• Strong organizational skills with the ability to manage multiple accounts
• Valid UAE driver s license and willingness to travel for client meetings
• Proficiency in CRM software and Microsoft Office Suite