Qureos

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Billing Executive

JOB_REQUIREMENTS

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Core Responsibilities:

  • Regular monitoring of the invoices and any adjustments.
  • Address various customer service queries and emails relating to billing.
  • Invoice adjustment
  • Initiating refunds and adding wallet credits
  • Bank confirmations.
  • Sending invoices and SOAs to the customer
  • Ad hoc requests to assist the customer.
  • Maintain the customer database.
  • Plan, track, and charge installments on invoices.
  • Generating and exporting data reports and documents as needed.
  • Responsible for ensuring timely and efficient collection of customer invoices.
  • Coordinating with the collections department.
  • Preparing and submitting monthly allocations.
  • Reconciling the monthly collections from the team
  • Resolving the queries / disputes and actioning on the same.
  • Liaise with collections to resolve disputes and settle outstanding accounts.
  • Regular checks to find irregularities with the customer accounts, trips, and vehicles, raise tickets to the concerned department.
  • Coordinating with the legal/ Collection team on the fraud customers / customers with pending payments.
  • Regular auditing and reconciling the above-mentioned tasks and rectify the errors and initiate changes in the process, if needed.
  • Ad hoc tasks and reports according to the needs of the department.
  • Collecting and sharing data from/to various departments when required, and maintaining pleasant relationships with other departments.
  • Build billing dashboards and assist with reports for management analysis and decision making.
  • Handling the complete process of UAE fines, salik & other chargeable items on long term rentals.
  • Charging customers with the penalties regularly.

Requirements.

  • Bachelor s degree in finance.
  • 2-3 year of experience in Billing, Accounts & data reconciliation
  • Proficient in advance Excel (Mandatory).
  • Excellent attention to detail.
  • Organized with an ability to stay focused on assigned tasks
  • Ability to multitask effectively.
  • Strong written and verbal communication skills.
  • Ability to perform repetitive tasks with a high degree of accuracy.
  • Comfortable working independently with minimal supervision.
  • Outstanding interpersonal skills.
  • Keen eye for finding fraud and issues.

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