Billing Officer (Female- Morning)

Job Summary

The Billing Officer is responsible for supervising and supporting billing assistants, ensuring accuracy in billing, maintaining proper patient documentation, and performing systematic patient audits. The role ensures compliance with hospital policies, timely recoveries, and seamless coordination between billing, welfare, corporate, wards, and clinical teams.

Key Responsibilities

• Supervise, guide, and support Billing Assistants in daily operations.
• Review and verify the work of Billing Assistants to ensure accuracy and compliance.
• Rectify any errors identified and provide feedback or corrective instructions.
• Perform patient audits and ensure accurate updating of patient billing status.
• Conduct ward rounds twice daily to review all patient files including new admissions
• Verify outstanding balances and issue reminders for recovery of overdue payments.
• Ensure all services provided are properly recorded and billed.
• Check that all services provided are properly entered by ward staff/RMOs/consultants.
• In cases of missing entries, ensure corrective entries are made immediately.
• Follow up on patients who go outside for investigations and confirm required forms/procedures are completed.
• Coordinate with the welfare department for Zakat-supported cases.
• Coordinate with the corporate officer for all corporate patient-related updates.
• Share donor account information with the Welfare Department promptly.
• Strong follow-up on payment commitments made by attendants at admission.
• Meet patients with low advances or unpaid admissions to assess if they require Zakat support.
• Report any irregularities in billing or documentation to the In-Charge Billing promptly.
• Maintain full compliance with hospital policies, SOPs, and billing protocols.
• Perform any additional tasks assigned by the In-Charge Billing or Management.

Job Requirements:

Qualifications: Intermediate/ Bachelors degree

Experience: 2-3 Years of Experience in Billing department of Hospital Sector.

Location: Gulshan e Iqbal Block 13c, Karachi.

Work Location: In person