Branch Manager - Islamabad

Roshaan’s Furniture is seeking an experienced and dynamic Branch Manager to lead operations at our new outlet located on Golra Road. The ideal candidate will be responsible for overseeing daily branch activities, ensuring excellent customer service, managing sales performance, and maintaining operational efficiency.

CORE RESPONSIBILITIES:-

• Make sure the branch achieves its sales targets, require weekly deep analysis
• Monitor sales conversion rates and implement strategies to boost performance.
• Analyze customer trends and adjust sales tactics to match client affordability and market conditions.
• Monthly Report on the most selling and profitable product.
• Build, train, and motivate the sales team for peak performance.
• Enhance team communication, negotiation, and persuasion skills.
• Ensure all team members possess deep product knowledge and customer handling skills.
• Monitor customer feedback and address concerns promptly.
• Analyze market trends and competitor activities to adjust branch strategy.
• Manage daily operations and ensure compliance with company SOPs.
• Monitor footfall, display effectiveness, and the implementation of promotional activities.
• Maintain store presentation, merchandising, and stock levels.
• Identify reasons for sales decline and develop corrective action plans.
• Weekly tracking of sales against branch targets to identify and implement necessary measures.
• Make sure SOP is perfectly executed in the branch
• Coordinate with the delivery team to schedule and ensure timely furniture deliveries.
• Handle customer complaints and resolve issues in a timely, professional manner.
• Maintain an up-to-date knowledge of current promotions, showroom stock, and new arrivals.
• Responsible to look after essential administrative matters including electricity, electrical items, sanitary works, POS systems.
• Responsible for accurate display stock list in ERP system
• Generation of SO & follow ups with the concerns.
• Responsible for achieving monthly sales targets assigned by the management.
• Ad-hoc duties assigned by the line manager and/or management.
• Responsible to closely monitoring of overall activities of branch and staff.
• Responsible for training and orientation for new staff

Requirements:

• Minimum 5 years of experience managing retail outlets (furniture or home décor preferred).
• Bachelor's degree in business administration, or equivalent.
• Strong leadership, communication, and problem-solving skills.
• Proven ability to drive sales and manage teams effectively.
• Candidate must be a resident near Golra Road or able to commute daily.

Job Type: Full-time

Pay: Rs60,000.00 - Rs70,000.00 per month

Application Question(s):

• Do you have 5 years of experience in retails outlets management?

Work Location: In person

Expected Start Date: 01/12/2025