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Title: Branch Manager

The Branch Manager will lead the sales and operations for Brokerage Services within our client’s portfolio. This leadership position calls for a dynamic, results-driven professional who can cultivate a strong sales culture, drive business growth, and align service offerings with customer needs. The ideal candidate will focus on expanding services that complement the company’s existing strengths while achieving above-average revenue and profitability.

This role carries broad responsibilities, including hiring, training, P&L management, and overall branch performance. The Branch Manager will play a key leadership role in shaping the direction and success of the organization.

Key Responsibilities

  • Develop and execute operational, budgeting, and forecasting strategies for the branch.
  • Identify target industries and transportation modes to expand market presence.
  • Balance investments between business development and operations to maximize branch growth.
  • Build and maintain a strong sales culture across all levels of the team.
  • Create and analyze detailed financial plans, including P&L statements, to meet EBITDA objectives.
  • Partner with internal departments to develop joint growth strategies for shared customers.
  • Deliver cost-effective transportation solutions that prioritize long-term customer relationships.
  • Foster a high-performance team environment that values innovation, accountability, and retention.
  • Establish clear performance goals, monitor progress, and ensure achievement of annual targets.
  • Lead and motivate direct reports through effective communication, coaching, and development.
  • Conduct regular team meetings and 1:1 sessions to promote leadership growth and alignment.
  • Oversee timely and meaningful performance reviews across the team.
  • Promote a positive culture focused on service excellence, collaboration, and employee engagement.
  • Ensure compliance with company policies, operating standards, and safety procedures.

Qualifications & Skills

  • Bachelor’s degree in a related field or equivalent industry experience.
  • Experience in transportation, logistics, or supply chain is highly preferred.
  • Proven success in business development, sales leadership, and operational management.
  • Demonstrated ability to manage a profit center and improve financial outcomes.
  • Strong communication, organizational, and project management skills.
  • Proficient in Microsoft Excel, Word, PowerPoint, and general data entry (10-key).
  • Capable of interpreting complex data and delivering presentations to customers and leadership teams.
  • Independent decision-maker with strong problem-solving skills and sound judgment.
  • Experience with Transportation Management Systems (TMS) and Registry Monitoring Insurance Services (RMIS) is preferred.
  • Proven ability to develop, mentor, and retain high-performing teams in a competitive environment.

Job Type: Full-time

Pay: $85,000.00 - $200,000.00 per year

Work Location: In person

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